To: UnBelievable who wrote (66496 ) 1/30/2001 10:18:18 PM From: StockDung Respond to of 122087 Amazon workers question reasons for layoffs By Scott Hillis SEATTLE, Jan 30 (Reuters) - Amazon.com Inc. <AMZN.O> on Tuesday said its drastic decision to cut 15 percent of its workforce was purely business, a move that would help the online retail giant finally reverse the flow of red ink. But some employees cried foul, questioning why a big chunk of the cuts were made in the one area of the company that was trying to unionize. On Tuesday, Seattle-based Amazon said it would ax 1,300 jobs, or 15 percent of its workforce, by shutting down its Seattle customer service center and a distribution facility in Georgia, and by making other cuts across the company. Some 400 of those jobs are in the Seattle customer service center, where employees and local union arms, alarmed at what they say are low wages, now-worthless stock options and heavy workloads, have tried for months to form the company's first bargaining unit. "We believe some serious red flags are raised by the fact that the only customer service center impacted by layoffs was the one undergoing a union organization drive," Marcus Courtney, an organizer with the Washington Alliance of Technology Workers, told reporters in a conference call. Courtney, who does not work at Amazon, said WashTech would work with employees to gather information about the layoffs and eventually file a complaint with the National Labor Relations Board, the top federal body handling labor disputes. "We are going to call for and demand an investigation as to why the most senior representatives are the ones most affected," Courtney said, without elaborating. Amazon founder and Chief Executive Jeff Bezos, speaking to Wall Street analysts after the announcement, defended the move -- some of the most dramatic cutbacks by any dot-com yet -- as tough but necessary. "It was clearly the right business decision for us as we pursue making this into a profitable company," Bezos said. In its fourth-quarter results also released on Tuesday, Amazon announced a smaller pro forma net loss of $90.4 million as sales grew 44 percent to $972 million. It also said it hoped to post its first profit in the fourth quarter of the current fiscal year. "SLAVES TO WALL STREET" The company, which has lost money for five years, said the Seattle center was its most expensive service operation. But affected workers blasted the decision as a short-sighted one that would ultimately drag down the quality of customer service at a firm that boasts it wants to be "Earth's most customer-centric company." "They are bean counters. They are slaves to Wall Street. The long-term view just isn't there anymore," said Toni Blasio, a charge inquiry specialist in Seattle who will be laid off after more than two years with the company. Zach Works, one of 70 or so Seattle service workers who will keep their jobs, added, "I can't help but feel that my friends were sacrificed for Wall Street. Amazon eliminated one part of customer service that was asking for a voice." Executives said the decision was purely business. "The reality is that we totally respect the rights of every employee in this company and we will continue to do everything we can to make this a great place to work. The union activities in Seattle had absolutely nothing to do with the decision," Chief Financial Officer Warren Jensen told a conference call. Apart from severance packages -- as big as 12 weeks' pay and a $500 bonus for Seattle workers who stay until their very last day -- Amazon said it also set aside $2.5 million of its stock in a trust fund to be paid to laid off workers in two years. "We hope that as we do well, they will benefit along with us," Bezos said. Amazon stock has slid from a year high of $85-15/16 to $18-15/16 on Tuesday as the general outlook for dot-com companies turned sour and as investors grew increasingly impatient for it to make money. 21:09 01-30-01