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To: Victor Lazlo who wrote (117392)	2/10/2001 11:41:02 PM
From: Glenn D. Rudolph	Read Replies (3) \| Respond to of 164684

Glenn today in mid afternoon I happened to be driving past a mall which is right next to the highway ... parking lots were jam-packed full of cars. I mean packed. Incredible. We live in a mall culture- so many people just cannot stay away from the mall for 3 days in a row! Most of the pure play retail .coms overlooked this and I think this was one of the reasons so many got started, and so many failed. Victor, You are correct. Initially, I was a bit lost as to how this would play out but in early 1998 or late 1997 I was certain pure play B2C just would not work. I do believe that a web presence that is well maintained and providing distribution will be a requirement to properly compete. However, the on-line sales will never be a huge slice of the retail pie at least for a decade or longer and for all I know forever. The touch and feel is so important to people. The convenience of the on-line pricing and becoming educated about products is also important to many. My web site has become an invaluable resource for customer relations although it is about 2% of my gross sales. Glenn