To: D.B. Cooper who wrote (10143 ) 2/14/2001 12:18:58 PM From: D.B. Cooper Respond to of 13572 Network Appliance Strengthens Support for Worldwide Offerings Through Agreement with IBM Global Services; Companies to Deliver Storage Solutions and Services February 14, 2001 11:03:00 AM ET SUNNYVALE, Calif.--(BUSINESS WIRE)--Feb. 14, 2001--Network Appliance, Inc., NTAP the leading provider of network-attached data access and content delivery solutions, today announced it is working with IBM Global Services to deliver comprehensive consulting, system integration services and global support programs for Network Appliance enterprise network storage and content delivery products. Network Appliance and IBM Global Services have agreed to team up to help customers build next-generation network storage architectures capable of supporting complex applications such as CRM and content-rich, network intensive workloads such as streaming media. IBM will immediately begin providing maintenance services for Network Appliance(TM) products, along with consulting, implementation, and other support services. "Network attached storage is being rapidly deployed in the data center for mission-critical applications, and content delivery is increasingly viewed as a competitive tool by large companies for distance learning, supply chain communications and other important business activities," said Tom Mendoza, president of Network Appliance. "While these applications are powerful solutions, they can be complex to integrate. By teaming with IBM Global Services, we can bring a new level of service and support to our enterprise customers and help them quickly implement and optimize these environments." "Business data is one of the most valuable assets any company owns, but as data grows in quantity, it becomes increasingly complex to manage," said Don Bradford, general manager, Storage Services, IBM Global Services. "Design, operations and management costs represent more than 80% of most enterprise's overall storage expenses. Together, Network Appliance and IBM Global Services can simplify data management by helping customers quickly build and deploy flexible, reliable, open-systems solutions that allow data to be accessed wherever and whenever it is needed." In order to manage the relationship and coordinate resulting engagements, the two companies will establish project offices. About IBM Global Services