Room & Board Selects mySAP Retail and mySAP Workplace Solutions
NEWTOWN SQUARE, Pa.--(BUSINESS WIRE)--Feb. 19, 2001--
Furniture Retailer to Facilitate Customer Service,
Empower Employees and Enhance Fulfillment With mySAP.com(R)
SAP (NYSE:SAP) today announced that U.S. national furniture retailer Room & Board, Inc., has selected mySAP.com(R) as the technology platform to manage its retailing operations.
Room & Board will leverage the retail industry expertise of SAP to integrate critical customer, point-of-sale (POS) and inventory data and to provide employees with the information they need to enhance customer service and operational effectiveness.
With multiple distribution channels including retail stores and warehouse locations, Room & Board offers a unique and versatile collection of home furnishings that balances excellent design, fine craftsmanship and affordable prices. SAP is the leading e-business applications provider for the new Internet economy.
"SAP will provide us with the tools we need to establish an integrated and flexible business foundation that will support our future growth and change," said John Gabbert, president and owner of Room & Board. "This will allow us to maintain our competitive edge by delivering unique and superior customer services and by enabling employees to collaborate and share meaningful information throughout the many facets of our business."
The Retail Store functionality of the mySAP(TM) Retail solution will enable Room & Board to perform activities such as inventory and sales tracking and facilitate capturing data from portable devices. As a Web-enabled store portal, the Retail Store user interface is easy to use and minimizes the amount of training needed for store employees.
To meet Room & Board's sales volume requirements, SAP has teamed with industry leader Abaco PR, Inc., a leader in wireless enterprise application and transaction solutions. Abaco will supply POS services, which are linked seamlessly for end users with mySAP Retail. Abaco has created a shopping cart application using its Varadero Wireless Framework that will enable Room & Board sales associates to create orders and check warehouse inventory via Palm OS(R)-based wireless handheld devices. The system will utilize a magnetic stripe card reader added to the device to validate either a personal check or credit card. The applications will capture an electronic signature on the device and print a receipt to a lightweight portable printer. The applications also feature an easy-to-use interface that minimizes training needs for store employees and seamlessly links end users with mySAP Retail.
Employees at Room & Board's headquarters and warehouses will be able to use mySAP Workplace(TM) as a role-based portal to view business-critical information from stores and other locations and utilize the data to manage supply chain and customer service.
"With experience serving more than 250 of the world's leading retailers and unparalleled investment in solution development, SAP provides the only global solution for retailers designed to deal with the unique industry requirements in this important market sector," said Hunter Harris, vice president of mySAP Retail at SAP America, Inc. "Room & Board employees will now have a solution with `walk-up-and-use' functionality, easy single-sign on and rapid implementation. Our enterprise portal solution will allow Room & Board employees to access powerful information and services from SAP, the Internet and other systems to facilitate better customer service. We welcome Room & Board and look forward to providing the company with solutions that help it achieve its business objectives."
About SAP
SAP is the world's leading provider of e-business software solutions. Through the mySAP.com e-business platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 13,000 companies in over 100 countries run more than 30,000 installations of SAP software. With subsidiaries in over 50 countries, the company is listed on several exchanges including the Frankfurt stock exchange and NYSE under the symbol "SAP." (Additional information at sap.com)
This press release contains forward-looking statements based on beliefs of SAP management. Any statements contained in this press release that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. The words "anticipate," "believe," "estimate," "expect," "intend," "may," "plan," "project," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. Such statements reflect the current views and assumptions of SAP, and all forward-looking statements are subject to various risks and uncertainties that could cause results to differ materially from expectations. The factors that could affect future SAP financial results are discussed more fully in SAP filings with the U.S. Securities and Exchange Commission (the "SEC"), including the SAP Annual Report on Form 20-F for 1999 filed with the SEC on April 7, 2000. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates. SAP undertakes no obligation to publicly update or revise any forward-looking statements.
Copyright (c) 2001 SAP AG
SAP, the SAP logo, mySAP, mySAP.com, Workplace and all other SAP product or service names mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries. Palm OS is a registered trademark of Palm, Inc.
Other product or service names mentioned herein are the trademarks of their respective owners.
CONTACT:
SAP America, Inc.
James Dever, 610/661-2161
james.dever@sap.com
or
SAP Americas Press Office, 610/661-3200
or
Waggener Edstrom
Jamey Chown, 425/637-9097
jameyc@wagged.com
KEYWORD: PENNSYLVANIA GERMANY INTERNATIONAL EUROPE
BW0106 FEB 19,2001
6:00 PACIFIC
9:00 EASTERN |
