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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: HairBall who wrote (12769)	3/4/2001 7:46:47 PM
From: TFF	Respond to of 17977

Pulled this off Yahoo Groups fwiw.... From: Jay Frank <jfrank@l...> Date: Fri Mar 2, 2001 3:29pm Subject: RE: [qcharts] Re: NO WAY >But no one is listening. We are listening, we just aren't responding to as many posts as we could have in the past. Paul, Duane and I have had to move our priorities onto answering technical support calls and emails as our technical support staff is very low. (FYI, we are in a hiring frenzy, so we should have these levels up to par within the next few months.) Until the service levels for the support department is acceptable again, we will be assisting them. Thank you all for your patience during these rough times. Also, a great BIG thank you for those here that have stepped up to the plate, and answered many of the questions posted here. We will continue to monitor and reply to as many emails as time allows. Sincerely, Jay Frank Team Lead, Quote.com Data Integrity Terra Lycos