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Microcap & Penny Stocks : TGL WHAAAAAAAT! Alerts, thoughts, discussion. -- Ignore unavailable to you. Want to Upgrade?


To: asker2 who wrote (81368)3/7/2001 2:04:24 PM
From: Jim Bishop  Respond to of 150070
 
Re: Alpha Trade....got an email answer.

Subject: Re: Alpha Trade
Date: Wed, 7 Mar 2001 06:26:50 -0800

Dear Mr. Bishop,

The news has been temporarily disabled due to some technical difficulties.
It will return very shortly. You can still get news on the Quote Grid
and/or Portfolio Manager. The symbols in red have news today.

E-Gate crashes your system? Hmm. First thing, please check that your
browser has a recent version of the virtual machine installed. There are
many ways to check this. The easiest is to bring up your command prompt
(under the Programs menu from start, or open Run and type command) and type
"jview" and hit enter. The version number should be no earlier than
5.0.0.3309. If it is, go to microsoft.com
and download the version for your version of Windows.

Also, what other Internet programs are you running at the same time? From
the links below it looks like you may be running a chat room. If so, and
you continue to experience problems with a newer version of the VM, please
call us. I've seen this before and would like to have a look at what's
actually happening. Thanks.

AlphaTrade Support



To: asker2 who wrote (81368)3/21/2001 7:46:30 PM
From: Jim Bishop  Read Replies (2) | Respond to of 150070
 
Just got my bill from Alpha Trade. $45.95 US = $72.58 Canadian, but since a good part of the reason I signed up to try it out, was the news features....which are not up yet, a very nice sounding lady is going to give me a full refund, then when the rest of the features are up and running, let me test it out using her account.

Sounds fair to me.