To: Buzz Lightbeer who wrote (17478 ) 3/10/2001 9:11:48 AM From: bosquedog Respond to of 110652 Are you using the latest version of Adobe Acrobat?adobe.com This seems like a font issue. Much like your system just not recognizing a foreign lanquage unless you have added that ability. Here is the troubleshooting link:adobe.com This discusses some font issues, including potential problem and a workaround:adobe.com If you view a PDF file that contains Helvetica or Times, and the font is not embedded in the PDF file, Acrobat 4.0x viewers will substitute the font using either MT Arial or MT Times New Roman, even if Helvetica or Times is installed on your system. For example, a PDF file that contains Helvetica or Times and was created with Acrobat 3.0x or earlier will not have the font embedded. If you view that PDF file in an Acrobat 4.0x viewer, the viewer will substitute Helvetica or Times with MT Arial or MT Times New Roman. If you print that PDF file to a PostScript printer, the Acrobat viewer won't download MT Arial or MT Times New Roman; instead, it will print the file using the printer's installed version of Helvetica or Times. The printed file will, therefore, look identical to the original. (The Acrobat viewer will automatically download the Euro character if needed.) If you print to a non-PostScript (PCL) printer, the Acrobat viewer will download MT Arial or MT Times New Roman font information. The printed file will, therefore, probably look slightly different from the original. Acrobat determines what fonts to use by searching the hard disk in a specific order. The Acrobat viewer first searches for fonts embedded in the PDF file. If the fonts are not embedded, the viewer checks the Acrobat:Resource:Font folder (Mac OS) or the Acrobat4\Resource\Font folder (Windows). If the fonts aren't there, the viewer checks the system. If the fonts aren't installed, the viewer simulates the fonts using its multiple master fonts. This search order ensures that the newest versions of Acrobat's multiple master substitution fonts are read before any older versions in the System Folder (Mac OS) or the Windows\System folder (Windows) are read. Older versions of the multiple master substitution fonts, such as those included with Adobe Type Manager (ATM), don't include the Euro character. If your workflow requires that your PDF file contain Helvetica or Times, Adobe Technical Support recommends that you re-create the PDF file using Acrobat Distiller 4.0x and embed Helvetica and Times. Also, make sure that Subsetting is not selected in the Settings > Job Options > Fonts dialog box. For more information, see "Embedding fonts in PDF files with Distiller" in the online Adobe Acrobat 4.0x Guide.