Tuesday March 13, 8:30 am Eastern Time
Press Release
SOURCE: Evolve Software, Inc.
Portal Software Increases the Performance of Services Organization Using Evolve ServiceSphere Solution
Leading Global Software Firm Realizes Significant Improvement in Resource Utilization
EMERYVILLE, Calif., March 13 /PRNewswire/ -- Evolve® (Nasdaq: EVLV - news), a leading provider of eBusiness solutions that optimize the service chain, today announced that Portal Software, Inc. (Nasdaq: PRSF - news), a leading provider of customer management and billing software for wireless, broadband, Internet, and next-generation communications services, has recognized tangible business benefits with the Evolve ServiceSphere® solution, including a double-digit percent increase in resource utilization. The professional services division of Portal Software, currently with over 250 consultants, began using Evolve's service chain optimization solution in its North America, Latin America and Asian/Pacific offices in December, 1999.
By providing a global view of new opportunities and resource skills and utilization, Evolve ServiceSphere provides Portal Software with effective and strategic resource management capabilities. ``After implementing ServiceSphere, we experienced better visibility into resources across the regions of the company,'' said Jeff Romano, Vice President of Global Consulting Services at Portal Software. ``This visibility resulted in a significant increase in utilization, which positively affects our top line and margins. We also recognized better tracking of our business opportunities, so we can strategically execute our pipeline. Evolve's solution gives us a tool to effectively collaborate, plan projects, staff teams and manage explosive worldwide demand in customer implementations.''
Evolve's worldwide customer service organization forms lifetime partnerships with customers; from planning rapid implementation tailored to the customers' needs to thoroughly training managers and end-users to ensure maximum internal adoption. Evolve's experienced services team provides ongoing personalized technical support for upgrades and maintenance and offer customer programs and events to maintain close and open relationships.
``Evolve has been a good partner to Portal. We continue to be impressed with Evolve's customer support, access to technical teams and deep understanding of our needs as a services provider,'' added Romano.
``Portal Software's ROI results reinforce what we already know -- Evolve delivers quantifiable and mission-critical value to services organizations,'' said Jim Bozzini, Evolve's Chief Operating Officer. ``Evolve ServiceSphere allows value-generating business processes to run smoothly, smartly and efficiently.''
About Portal Software, Inc.
Portal Software provides software to manage next-generation communications and e-services. The Infranet software platform enables service providers to rapidly deploy new services, define optimal business models and price plans, and bill their users. Portal's software is licensed by more than three-quarters of the world's 25 largest communications services companies to support wireless, broadband, Internet, next-generation voice, and other e-service offerings. Customers include AOL Time Warner, Qwest Communications, Sprint, NTT, Deutsche Telekom, Telenor Mobil AS, China Telecom, and France Telecom. Portal Software employs over 1,500 people at more than 40 offices worldwide.
About Evolve
Evolve provides solutions for integrating and streamlining the core business processes that are critical to service organizations: managing project opportunities, professional resources and service delivery. We call it Connecting the Service Chain(TM).
More than 100 leading organizations have chosen Evolve, including the professional service divisions of product-based companies like E.piphany, Ericsson, Exodus, Novell, Siemens, and Sun Microsystems; professional service firms such as EDS, marchFIRST, Razorfish, and Scient; and the IT departments of large corporations including Fleet Capital Leasing. Evolve is headquartered in Emeryville, Calif. (San Francisco Bay area), and has offices throughout North America, the UK and India. Additional information is available at www.evolve.com or 888-2EVOLVE.
Safe Harbor Statement
This news release contains forward-looking statements, including but not limited to statements regarding Evolve's customers, the benefits of Evolve's solution, and the success of 'Evolve's products and services in meeting its customers' needs. Actual results could differ and such differences could be material. These statements involve risks and uncertainties, including without limitation, the fact that the Evolve's other customers may not experience similar levels of tangible business benefits such as ROI results or visibility, that Evolve may not successfully implement its next-generation products at its new customers, and Evolve's product rollouts may not occur as anticipated. Evolve undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release. Investors are encouraged to review Evolve's filings with the Securities and Exchange Commission for a discussion of additional factors that could affect Evolve's future performance.
NOTE: Evolve, the Evolve logo, ServiceSphere, ``Connecting the Service Chain,'' and ``Evolve. Connect. Thrive.'' are registered trademarks or trademarks of Evolve Software, Inc.
CONTACT: Jennifer Tedesko of Evolve Software, Inc., 510-428-6032, or jtedesko@evolve.com; or Cynthia Randall of hypelab, 415-703-9454, or cynthia@hypelab.com, for Evolve Software, Inc.
SOURCE: Evolve Software, Inc.
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