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Politics : Right Wing Extremist Thread -- Ignore unavailable to you. Want to Upgrade?

To: Lazarus_Long who wrote (6269)	3/13/2001 8:44:46 PM
From: greenspirit	Read Replies (2) \| Respond to of 59480

James, interesting conversation you're having. Just something to add, it's been my experience that most organizations have no clue what the cost of turnover is. When you factor in training, cost of hiring, degraded quality workmanship, declining morale and team spirit when a key member leaves, as well as many other things. The cost can really spiral upward. A recent study was done in Seattle on the cost of turnover in the software industry, and they estimated a figure of 50K for each worker. My instinct tells me it could be much higher in certain industries, especially when key people are involved. The thought process of many high-tech firms in Silicon Valley is that pay, and pay alone, is the sole determinant factor which causes turnover. Certainly pay is an important issue, but often, pay is third or fourth on the list when you examine why a person left a company to join another. Typically, what you will see high on the list is the person felt their input wasn't heard, and they were unable to change those things in the organization needing change. In other words, to use the catch word of the day, they didn't feel "Empowered". The second item typically relates to whether the organizations value system is aligned to their own. Does the boss yell at people, demean them and develop policies and procedures he/she is unwilling to live with. In other words, are they being hypocrites? Do they treat and talk about customers behind closed doors the same as they do in their sales literature. Do they have a culture of respect toward eachother. Do they genuinely care about one another. The third issue typically relates to whether the organization can meet their "achievement" motivational needs. Can they advance? Can they do or be taught the things which they find most enjoyable? etc. Pay is often described as the sole reason for leaving, but typically it involves many other things, much more difficult and complex to describe. After reading so many of Jeff's posts, I'm not a bit surprised he instinctively recognized these things, and that his workers want to stay, instead of go. Michael