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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: stockman_scott who wrote (164449)	3/18/2001 9:57:11 PM
From: D. Plen	Read Replies (1) \| Respond to of 176387

A Dell moment: Being a long-time Dell shareholder, I look for chances to be a Dell booster whenever I can, such as when someone I know asks my opinion on what brand of computer to buy. Last week I had an opportunity to be a Dell booster and Dell Service Rep. on a crowded airplane. It happened like this: I was on a business flight from Toronto to Ottawa, Canada last Wed at 5:30 pm. I had just taken my seat in the first row of first-class and was watching the other passengers boarding the plane. A very distraught looking passenger came onboard clutching a laptop carrying case and blurted out to the stewardess "My computer won't turn off! What should I do?" The stewardess looked concerned and said "I don't think that we can take off, with it like that. I'll go ask the captain what to do!!". Seeing a chance to help someone, and check out a laptop too, I said to the passenger "Maybe I can help you. What kind of computer is it?" "A Dell." he answered. "I have a Dell laptop too. Those are REALLY GOOD COMPUTERS.""I said loudly for the benefit of everyone in first-class and for those waiting to board behind the gentleman. "Would you like me to take a look at it ?" I asked him. Faced with few other options, he said "Would you please!" So I opened the carrying case and feasted my eyes on a new Dell Inspiron 8000. Sure enough, it was running. The surest way that I could think of to stop it was to slide the battery out for a few secs. I asked him if he had any docs open that he couldn't afford to loose. He said no, so that's what I did and sure enough the laptop stopped running. As I handed it back to him I again said loudly "BEAUTIFUL DELL MACHINE YOU HAVE THERE!" His relief was obvious. Another passenger who had been watching said "Holding down the power button for 6 seconds will shut it off too". In retrospect, the owner had probably just been given the machine by his company for his trip, and didn't know that with Win98/2000, you power down through the start menu. Anyway, it made me feel good and hopefully lessened his frustration with his Dell computer, and gave Dell some publicity among the elite of the business crowd sharing the first-class cabin. D.Plen.