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To: Night Writer who wrote (90537)3/30/2001 4:21:38 PM
From: Elwood P. Dowd  Read Replies (1) | Respond to of 97611
 
T. Kraemer at Merrill/ Intraday report
by: skeptically 03/30/01 04:18 pm EST
Msg: 227292 of 227294

(T. Kraemer)
30 March 2001
Investor Support Intra-Day Special Call
Enterprise Hardware
Merrill Lynch & Co.
Global Securities Research & Economics Group
Global Fundamental Equity Research Department
RC#11208929
Enterprise Hardware
• We hosted six CIO’s on an hour long conference call earlier today and here are the
highlights:
• IT budgets have not been slashed due to economic weakness. None of the CIO’s whom
we interviewed have plans to significantly alter their budgets going forward. Overall IT
spending may be flat to down because capital spending in 1999 and 2000 was quite
aggressive. Tough compares, rather than a weak economy, may be causing tech’s
troubles.
• Storage, servers, and web-projects "are pretty much locked in and we have to spend."
Things that would be cut back or delayed first would be PC’s, WINTEL servers,
services, and consulting.
• Sun Microsystems (SUNW; $15.42; B-3-1-9) came up as the server of choice repeatedly
and WINTEL solutions were mentioned often, but only Compaq (CPQ; $18.10; B-2-2-
7), Dell (DELL; $26.06; B-1-1-9), and IBM (IBM; $96.61; B-3-1-7). No Hewlett
Packard (HWP; $31.16; B-3-1-7).
• CIO’s have been de-emphasizing legacy environments like the AS/400 because of poor
application support.
• One CIO kicked out EMC in favor of Compaq because of their higher prices in mid
range solutions.
• All agreed that Linux is not ready for prime time and five of six would not consider
deploying it anywhere since they would not want to support another OS. One had been
using it on a few low end applications.
• Data growth, application growth, the drive to web integrate existing applications,
deployment of new web based applications, and the need for more business analytics
drive storage growth. Management of this very rapid growth is one of the largest pain
points for these CIO’s.
• Integration of disparate point products in an increasingly complex, fast-paced
environment will continue to motivate these CIO’s to reduce the number of vendors from
whom they buy and demand more comprehensive accountability and support from those
with whom they do business.
• Outsourcing of storage seems rather unattractive right now. It remains a missionary
sale. Ditto for SAN’s as no one really knew who their switch vendor was.
• To sum up, there seemed to be less change and alarm among these CIO’s than the tech
market would indicate



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