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To: elmatador who wrote (10959)4/16/2001 11:16:49 AM
From: Rob S.  Read Replies (1) | Respond to of 12823
 
I don't agree with that. Most of these companies did not run into trouble because they couldn't find customers or they couldn't charge $30 or $40 a month for the service. The problem has been that they don't keep a majority of that revenue and they have fought an uphill battle getting it installed and trying to please a disgruntled customer. Many DSL providers have a further split of revenue with local ISPs who did the promotional advertising. "Did" because many of them have come and gone. Can you split 40% of $39 and still make money? I know from personal experience how frustrating a DSL installation can be: I was promised an installation first by U.S. West (now Quest) and then by Bazillion (marketing for Covad). Installs were scheduled in both cases and then dropped. Both times I was given no explanation or pre-notice. They just didn't show up. I finally got an answer by walking up to a Quest service truck in the neighborhood . . the serviceman said that service in my area of Seattle would not be available for at least another 18 months and then only if the company decided to put line extenders closer to my home. No wonder DSL isn't making money.