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To: mr.mark who wrote (19452)5/3/2001 4:49:50 PM
From: Gottfried  Read Replies (1) | Respond to of 110655
 
mr mark, thanks for the recall notice. I have an affected Inspiron 5000e. After clicking on the Dell link I saw that a BIOS upgrade was also recommended, so I did this and then ran Pitstop again. They reported [as they had before]...

>The System Management BIOS is reporting that there is only 128 MB of RAM, but Windows reports that 192 MB is available. Generally this indicates a System Management BIOS (SMBIOS) problem. The SMBIOS information may need to be manually updated, or there may be a bug in the BIOS software. You may want to see if there is a BIOS upgrade available for this system.<

So I downloaded Pitstops BIOS reporting tool, but have not run it yet.

Gottfried



To: mr.mark who wrote (19452)5/3/2001 4:59:46 PM
From: Gottfried  Read Replies (1) | Respond to of 110655
 
mr mark and all, it may be of interest to read what Pitstop says about wrong BIOS information...

FREQUENTLY ERRONEOUS SMBIOS DATA

The following SMBIOS fields are frequently wrong:

Manufacturer and Model
Processor clock speed
Number of memory slots
Size of processor/memory cache
Maximum memory module size
Case style (desktop, tower, etc.)


This is from the readme file in their BIOS test software.
Especially white boxes show wrong info, they say.

Gottfried