To: Dan3 who wrote (134387 ) 5/8/2001 2:15:57 PM From: Paul Engel Respond to of 186894 Blow Hard Dan - Re: "Intel's lightweight fluff products screw up whenever the loads get high - and the industry knows it. That's why buyers keep lining up for SUN's overpriced, underperforming products." Thanks for pointing out how UTTERLY CLUELESS you are !! Look how "reliable" SUN's crashing servers are !! Which just shows everyone of us how stupid your comments are - and why we laugh at them !!Sun Server Glitch Sparks Fallout By Scott Campbell & Joseph F. Kovar, TechWeb News Nov 8, 2000 (1:19 PM) URL: techweb.com PALO ALTO, Calif. -- Solution providers are frustrated by Sun Microsystems' response to a glitch in its enterprise servers that can cause them to crash in mission-critical situations. The glitch is related to a cache memory chip that causes the servers to reboot during extreme environmental conditions, such as radiation or extreme temperatures, say solution providers. "Our key customers are large database users where cache hits the most," said one solution provider who requested anonymity because he signed a nondisclosure agreement with Sun about the problem. "Customers start bitching at you. They don't want to pay, but it's not anything you did. Sun should replace [all] those CPU modules the cache resides on, but they won't," he said. Sun, based here, offers advice on how to avoid the glitch on its website, but will only replace the cache if a problem occurs, the solution provider said. Sun (stock: SUNW) executives could not be reached for comment, but a spokesman said the problem originated with a component supplier he would not name. Sun provides free kernel-scrubber software and will provide replacement components when necessary, the spokesman said. He would not reveal the number of servers affected. The problem occurs in very isolated instances, said Harry Edwards, COO of Avcom Technologies, San Jose, Calif., Sun's largest integration partner. Avcom experienced a few minor glitches related to the cache memory problem, Edwards said. "We essentially believe the problem is behind us," he said. "It was a small blip." The glitch is one of several issues that have frustrated Sun solution providers this year. Other concerns have included server shortages, the vendor's direct-sales and auction initiatives, and a new server installation certification program, according to solution providers. But, they acknowledge that the company's strong technology and the overwhelming need for Internet infrastructure are keeping them in business.