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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: E who wrote (19919)	5/21/2001 10:24:54 PM
From: thecow	Respond to of 110652

E Many people are having to give permissions to applications that previously had been allowed. This is due to the new install not remembering the settings from the older version. If I'm reading you right, ZA is just doing it's job. When you get the warning message from ZA you have to click the yes button and if you want to avoid having to give this permission each time you use that particular program, put a check in the box telling ZA to remember that's it's ok. The more info "not available" message is probable due to the site server being overloaded. Nothing you can do about it. Microsoft sounds like you have critical update notification set to download or check automatically for updates. On the firewall warning after shutting down ZA the only thing that comes to mind is the possibility that you had ZA running (specifically the deskband application) when you upgraded to the latest version. If so, that may have caused some problems. If you continue to have problems, probably the easiest way out is to uninstall and download and install a new copy. zonelabs.com 6. What is the most troublefree way to uninstall or upgrade ZoneAlarm? The most important step in uninstalling or upgrading is to make sure that ZoneAlarm and its underlying TrueVector service are not running. If TrueVector is left running, certain files may not be removed or replaced. Also, if you use the Desk Band feature, this should be disabled before uninstalling or upgrading ZoneAlarm. Note that shutting down ZoneAlarm from the tray icon only shuts down the user interface. It may or may not unload TrueVector, depending on how ZoneAlarm was started. To unload the TrueVector Service and disable the Desk Band: 1. Go to the Configure panel and uncheck the box labeled, "Load ZoneAlarm at Windows startup" (or "Load ZoneAlarm Pro at startup"). 2. Right click any unused portion of the task bar at the bottom of the screen, select "Toolbars", and uncheck "ZoneAlarm Desk Band" (or ZoneAlarm Pro Desk Band"). 3. REBOOT WINDOWS (very important). AFTER UNLOADING TRUEVECTOR AND REBOOTING: To uninstall ZoneAlarm: Click Start \| Programs \| Zone Labs \| Uninstall ZoneAlarm To clear your configuration settings in ZoneAlarm or ZoneAlarm Pro: 1. For Windows9x, remove the files in \windows\internet logs. 2. For WindowsNT and Windows2000, remove the files in \winnt\internet logs Note that these files are not deleted by the uninstallation process. To upgrade ZoneAlarm: 1. It is usually not necessary to uninstall your current version of ZoneAlarm to upgrade to a newer version or to ZoneAlarm Pro. Just double-click on the self-installing executable file, zonealmxx.exe or zaproxx.exe. Your configuration settings are saved from your previous installation.