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To: Bob Pittsfield who wrote (19929)5/22/2001 3:12:34 PM
From: mr.mark  Respond to of 110652
 
hi bob

and thank you for getting back to us with the cause of your problem. i can't tell you how cool it is to receive follow up from folks after having put time into a 'mystery'. <g3>

"I called them and they walked me through the removal"

any more details here?

"others installing WD hard drives may want to at least be aware of this"

indeed. i wonder if this is now a 'known issue' between WD and norton, or if norton was just doing what it was supposed to do by singling out the corrupted file?

glad things are back to good.

:)

mark