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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: Raymond Duray who wrote (19977)	5/25/2001 1:49:17 PM
From: mr.mark	Read Replies (1) \| Respond to of 110652

hi ray re, "No one I know seems to be able to tell me in plain English what the heck this Norton email protection is really supposed to be doing" my first thought was to go to the symantec pages to obtain a knowledge base article on the subject (a good plan, imo, but a bit time-consuming for me today). instead, i pasted below an excerpt from a recent email from a tech support guy at one of my isp's. he was responding to a question of mine regarding norton personal firewall, but he covers the nav pop3 matter quite well. see what you think.... "It looks like you're using an e-mail virus scanning program, such as NAV (Norton Anti-Virus). When anti-virus programs scan e-mail, they run a fake POP3 server, and change your e-mail program's preferences to connect to the "fake" POP3 server. Then, the anti-virus program connects to the real POP3 server, downloads the mail, scans it, then puts it on this "fake" POP3 server so that your e-mail program may then download it. It does this so that it can run a scan on the e-mail program before it ever gets to you (the user), so that you can't execute an EXE file or accidentally run a "VBS" file that was written with malicious intent." that help explain it? re, "What I've done now is to back into preferences and edit the mail server" maybe if we compare a few settings, you'll find something that needs to be switched around. so, from the edit\preferences\mail servers dialog.... outgoing mail (SMTP) server: mail.yourisp.com outgoing mail server user name: blank incoming mail servers: pop3.norton.antivirus click edit button for the above, and.... on the mail server properties general tab... server name: pop3.norton.antivirus server type: POP3 Server username: yourprofilename/yourisp.com note: right now, i don't think any settings on the POP tab dialog are impacting you. one other thought would be to check the local mail directory path on the mail servers preferences dialog.... it should read: C:\Program Files\Netscape\Users\yourprofilename\mail re, "if not quirkiness, then it's at least some variant of pretzel logic" without a doubt. this is symantec, remember? <g3> i hope this helps. let us know :) mark