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To: thecow who wrote (20659)6/14/2001 2:15:17 PM
From: mr.mark  Read Replies (1) | Respond to of 110652
 
hi tc

just thought i'd share with you and the thread that i had another prob with zonealarm v2.6.88 loading simultaneously with norton personal firewall.

as you recall, the recent prob with these two loading together was on a win95 machine. (i had no problem whatsoever with the za upgrade and npf running on win2000pro.)

this time i upgraded za on my win98se partition, and things weren't going so well. the install itself was problematic, and i finally had to completely uninstall the existing, earlier version of za (which, btw, had been running fine!), and i also re-downloaded v2.6.88 from a different zonelabs server.

finally the install was successful, but blue screens were happening on boot up when my cable modem software would attempt to load. the previous win95 prob always occurred when trying to connect to the internet, so this was very, very similar. and also, it was now happening immediately after installing za2.6.88, which even i could figure out who the culprit was. <g3>

and so, thanks to our earlier troubleshooting efforts, i knew something to try. i unchecked the box on the za configure panel that says "load za on start up", and i dragged & dropped the za shortcut into the start up folder.

on reboot, everything started together peacefully and perfectly, and i'm now experiencing no bsod's.

do i wish i had left well enough alone? no, because i like the added security in the za upgrade. but for awhile there, when even the installation was going poorly, i was counting going back to the previous version as a very valid option. <g3>

no one else on the thread that i recall seems to have had this experience, which may simply be because no one else is running these two firewalls together. but i wanted to document the problem and at least one solution should someone else encounter it.

:)

mark