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Technology Stocks : TouchStone S/W (TSSW) -- Ignore unavailable to you. Want to Upgrade?

To: David Alan Cook who wrote (3354)	6/27/2001 11:31:17 PM
From: robbie_nw	Respond to of 3627

What a gem this company is :)

To: David Alan Cook who wrote (3354)	8/2/2001 10:13:49 AM
From: David Alan Cook	Read Replies (1) \| Respond to of 3627

TSSW News - Loss of only .01 versus year ago .06. Return to profitability likely in the 3rd and 4th qtr: TouchStone Software Corp Reports Second Quarter Results Improved Operational Efficiencies Continue To Yield Positive Results NORTH ANDOVER, Mass.--(BUSINESS WIRE)--Aug. 2, 2001--TouchStone Software Corporation (OTC BB:TSSW - news) today announced revenue of $410,417 for its second quarter ended June 30, 2001. The Company realized operating efficiencies during this quarter as a result of a decrease in the Company's operational expenditures by 65% from the same quarter of the previous year. The result of such a drastic reduction in operating expenditures was due to cost cutting strategies, including, but not limited to, a review of its outside service providers, the renegotiations of new rates and/or contracts, and salary adjustments for certain upper management positions. It is anticipated that such reductions in operating expenses will result in significant cost savings to the Company on an ongoing basis. Revenues declined 54% versus the same quarter in the previous year as a result of the Company's exit from the retail software market in 2000, as well as the Company's renewed emphasis on the BIOS Upgrade business. Operationally, TouchStone recorded a net loss of $87,000 for the quarter or $0.01 per share, versus an operational loss of approximately $663,000, before EBITDA (earnings before interest, taxes, depreciation and amortization) or $0.06 per share for the same quarter in the previous year. The Company's primary web sites continue to receive, on average, in excess of 200,000 unique visitors per month and the Company believes that with the recently announced addition of the BIOS Wizard and BIOS Agent products, the Company will see an increase in web related traffic, which the Company hopes will result in increased revenues from the Company's BIOS Upgrade product line. Pierre Narath, President and Chief Executive Officer of TouchStone Software stated that, ``Achieving a positive bottom line in the upcoming third or fourth quarter is our number one priority and will be a result of our successful focus on integrating our operations to realize efficiencies and creating economies of scale. We believe we can continue to reduce our operational expenditures through further systems integration and other cost cutting measures.'' Additional information on TouchStone Software Corporation/eSupport.com is available on the Company's web site at www.esupport.com. About TouchStone Software Corporation: TouchStone Software Corporation (``TouchStone'' or the ``Company'') designs, develops, markets, and supports a line of computer problem-solving products that simplify personal computer installation, support, and maintenance. TouchStone operates from one location in the United States. The Company markets its products, domestically and internationally through software distributors and directly to original equipment manufacturers and end users, primarily located in the United States and Canada. Safe Harbor Statement This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements, specifically including management's beliefs, expectations and goals, are subject to many uncertainties that exist in TouchStone's operations and business environment. Business plans may change and actual results may differ materially as a result of a number of risk factors. These risk factors include, without limitation, that the Company (1) will not improve it's bottom line or product margins, (2) will not continue to achieve operating efficiencies, (3) will not retain or grow its customer base, (4) will be adversely affected by dependence on Phoenix Technologies, Ltd. (NASDAQ: PTEC - news) and by general competitive, economic and business conditions. These risk factors are not intended to represent a complete list of all risks and uncertainties in the Company's business and should be read in conjunction with the more detailed cautionary statements included in the Company's most recent SEC filings. -------------------------------------------------------------------------------- Contact: TouchStone Software Corporation Pierre A. Narath (978) 686-6468