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To: gnuman who wrote (75521)	7/10/2001 4:33:28 PM
From: Dave B	Respond to of 93625

Gene Something tell's me it doesn't work that way anymore. <g> Excellent point <G>. As for "Small Business" segmentation, take a look at Dell's current desk top PC product line for small business. Dimension L, Dimension 4100, Dimension 8100 and Optiplex. Celeron's, PIII's, P4's. Chipsets i810, i810E, i815E, i820, i850, etc. Out of curiosity, what do you think that product line will look like next year? Whatever I might name in product lines and models would be guaranteed to be wrong. Strategically, however, I expect Dell will continue to try to expand their business out of a PC-dominated model, without giving up their strength in customer-configurability and accessories. I imagine we'll continue to see as broad a product line, but if it were me, I'd try to build the PC lines around as few core technologies as possible and focus the "breadth" on the high-margin accessories business. Which will provide more "mainstream" performance at a given price -- a P4 with DDR or a P4 with SDRAM and an extra 64M or 128M of memory or a better video card? BTW, I'm having a devil of a time with my Inspiron 8000 (refurbed; though I'm having no trouble at all with the refurbed T Series desktop I bought last year). The motherboard had to be replaced when the 2nd DIMM slot would only recognize the first 16M of the DIMM (and then the technician lost 3 of the screws that hold the case on). The internal modem had to be replaced. The OS died two weeks ago (I suspect that was operator error, but am not positive, so I'm denying it for now, and, regardless, isn't really Dell's fault and kudos to the support guy who spent an hour with me on the phone) and had to be reinstalled. And now the screen has gone twitchy with a "snowy" look to it that goes away when I rock the screen back and forth (probably a loose connector -- they'll be out in a couple of days to check it). Getting to be a little frustrating. Dave