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To: JHR who wrote (21329)	7/13/2001 3:06:16 PM
From: Gottfried	Respond to of 110655

JHR, to help the trouble shooters see what site you mean, here's a chart link stockcharts.com[w,a]waclyimy[pb30!i][vc60][iUb14!Uj[$sox]!La12,26,9!Lf] Gottfried

To: JHR who wrote (21329)	7/13/2001 3:21:45 PM
From: Bicycle	Respond to of 110655

Can you use Ctrl-Alt-Del to close everything except Explorer before opening your browser? Can your browser display this site when you boot in Windows Safe Mode? If things run OK after these measures, re-introduce your normal working environment one piece at a time to determine what's causing your trouble. Bye4Now, FD. Some people recommend leaving Systray running. Systray displays the (yellow) volume control and the display properties icon, both of which you can live without temporarily. (Systray is thought by many to control the display of icons in the lower right of the screen, but beyond these two, it doesn't. I don't use Systray.

To: JHR who wrote (21329)	7/13/2001 4:42:55 PM
From: bosquedog	Read Replies (1) \| Respond to of 110655

Seems that netscape 6 should have fixed you up. Q: I can't see your charts anymore! Why do I only see a blank space or a red 'X' instead of a SharpChart? A: Our SharpCharts are created in "Portable Network Graphics (PNG)" format. This format is a completely open standard that is up to 40% smaller than other formats. The PNG standard has been approved by the official Internet standards committee (W3C) and is supported by most modern browsers. You can learn more about the PNG standard at this website. Unfortunately, some older browsers - especially on the Macintosh - do not support PNG files properly. MS IE 4.5 for the Mac is a common culprit. Early version of Netscape 4.x under Windows also have trouble. The solution is simple - upgrade your browser to a newer version. Not only will you see our charts, but you'll have a faster, more secure web experience in general. Use the "Tools/Windows Update" command to upgrade IE. Use the "Help/Software Updates" command to upgrade Netscape. A small number of Windows NT users have also reported problems seeing PNG files. A couple of them have reported that the problem went away when they reinstalled IE 5.x on their machine. stockcharts.com