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To: Glenn D. Rudolph who wrote (8129)8/2/2001 11:44:39 PM
From: Bill Harmond  Read Replies (1) | Respond to of 57684
 
You're right, Glenn. Home Depot's pricing without computers? Wal*Mart's pricing without computers? Your bank. Air traffic controllers. It's endless.

This isn't fair. I'll let it go.



To: Glenn D. Rudolph who wrote (8129)8/4/2001 1:08:53 AM
From: Tom Kearney  Read Replies (3) | Respond to of 57684
 
" During the holidays as we grew, I was up until 5 AM ...."

Glenn, what you're talking about is productivity, of course, and this is just one example of it. Yet it is continually debated whether productivity is increasing much at all. How would we measure the improvements you're seeing? Even Greenspan has discussed the issue that somehow the models of measuring productivity don't seem to be working. I know in my consulting work, I see organizations implementing features that would have been prohibitively costly 5 years ago. A local government organization I'm working at is putting all kinds of services on the web, that will save people coming into to town, spending hours waiting in line, commuting, finding parking, etc. How do you measure that? I'm not sure, but its real.

15% of the Erie office sales are from eBay? Wasn't it just 1% a couple months ago? You going public anytime soon? ;->>

Regards,
Tom