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To: Glenn D. Rudolph who wrote (129871)	8/9/2001 11:31:59 PM
From: Victor Lazlo	Read Replies (1) \| Respond to of 164684

Glenn the low-hanging fruit has long since been picked. In some cases additional tech spending will not have an acceptable return on investment, and every CEO has to consider this. It's not that nobody will buy any more tech, or that nobody still needs to upgrade. It's just that imo the near term advances in tech will be incremental not head-turning, yet they will still be too expensive for cash-strapped co's to buy. Co's know that the latest productivity report was a fluke, and that they must get more output from what they've already bought the last few years. The story of Rambus bears this out- the enabling ram/bus technology for ever-faster processing speeds of the future maybe, yet the ROI is simply not there for 98% of end users. I have tried to conduct some personal business through the internet, and it never works. So I have concluded that for most businesses, interactive email-based CS and other WEB-based applications are simply money-losing propositions.