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To: stockman_scott who wrote (40315)8/16/2001 11:47:07 AM
From: KHS  Read Replies (1) | Respond to of 65232
 
SS, check out this customer win by Aspect and read it carefully. They have some overlap with ORCL and SEBL, but their product is a 'Contact Server'.

biz.yahoo.com

They grew out of the ACD marketplace and built their customer base while competing against Nortel and Lucent's call center products.

Yes, a rock road the last few years.. They actually made a PBX/ACD switch, and still do, but they transformed their core software to a server platform and are trying to sell it into their base along with going into Nortel and Lucent's PBX/ACD base.

Keith