To: dennis michael patterson who wrote (16898 ) 8/27/2001 8:16:59 PM From: stockman_scott Read Replies (1) | Respond to of 52237 Cash-poor Nortel about to sell Clarify at huge loss 08/27/2001 By Thor Valdmanis, USA TODAY <<NEW YORK — In another tragic turn for the battered telecommunications equipment industry, Nortel is about to shed its Clarify customer-relationship management unit for less than a fifth of what it paid for it 2 years ago. People close to the situation say cash-strapped Nortel is within days of announcing it is selling Clarify to little-known customer-billing software developer Amdocs for $300 million to $400 million. That's just a fraction of the $2.1 billion in stock Nortel parted with to buy San Jose-based Clarify in October 1999. Nortel's retreat comes as bond-rating agency Standard & Poor's cut its outlook on the company to "negative" from "stable" Sunday. The downgrade caps a disastrous year that has seen Nortel, long considered the bluest of Canada's blue chips, drop close to 90% of its market value, fire 33,000 workers and record a $19 billion loss in the past quarter, the second-largest in North American history. Nortel CEO John Roth, named news-maker of the year in the Canadian edition of Time magazine in January, had hoped to raise more cash from the sale, saying last week that "a couple people" had expressed interest in buying Clarify, whose services include helping companies with e-business sales and marketing. But sources familiar with the negotiations say Oracle, the only other interested party after a $150 million offer from SAP was rejected earlier this year, opted out of the bidding recently and instead, along with rivals Siebel and SAP, raided much of Clarify's top management. None of the companies could be reached for comment Sunday. Like Lucent and other competitors in the industry, Nortel is desperately trying to turn its fortunes around by refocusing on its core operations in optical and wireless networks. It recently shut down its Promatory digital-subscriber-line business, which made equipment to enable high-speed Internet access. For St. Louis-based Amdocs, the bargain-basement acquisition of Clarify will be trumpeted as another victory for a company that has grown from humble beginnings in Ra'anana, Israel, to a growth story with a market value of $8.9 billion. Amdocs is expected to use proceeds from a $500 million sale of notes in June to finance the deal. Job cuts are expected. Turning Clarify around could be a difficult task for Amdocs CEO Bruce Anderson. Clarify has done work for companies such as General Electric and Microsoft. Before it was acquired by Nortel, Clarify was considered the No. 2 customer-relation management supplier, behind Siebel. It has since suffered series of miscues and an exodus of senior executives.>> _____________________________