To: joseph krinsky who wrote (675 ) 9/12/2001 3:54:24 PM From: George Papadopoulos Respond to of 27666 an email from Ameritrade's CEO, very much appreciated and respected: Dear George Papadopoulos, The tragic events of yesterday have shocked and saddened all of us at Ameritrade. I want to reassure you that your assets with Ameritrade are safe, and that our call centers have remained fully operational to service our clients. As you may be aware: * All of the exchanges remain CLOSED today, Wednesday, September 12, and no transactions can be executed. * Market orders will be accepted when the exchanges re-open. * Day limit orders will be canceled at the end of each day. * Good till canceled orders will be left open. You may cancel these orders, if desired, prior to market re-opening. *Please be sure to review the status of your orders. * The Chairman of the Federal Reserve Board, Alan Greenspan, has had meetings with regulators to ensure that public confidence remains high and that the banking and payment systems continue in full force. The Federal Reserve will fully support the liquidity needs of the banking system. * The Ameritrade call centers remain OPEN. If you have any questions about your account you may call us or e-mail us as usual. Our call center number is 800-669-3900. Clients of TradeCast or NDB.com may also contact Ameritrade at this number. * We will continue to update this information on our Web site throughout the day, as more information becomes available. Please check our site for the most up-to-date information. We thank you for your patience during this national situation, and continue to pray for all of those so tragically affected. Sincerely, Joe Moglia CEO Ameritrade understands the importance of protecting your privacy. If you do not wish to receive news about new and valuable Ameritrade services in the future, please hit your "reply" button, type "unsubscribe" in the subject line, and send the note. We'll gladly exclude you from future marketing messages. Member NASD/SIPC. Ameritrade is a registered service mark of Ameritrade Holding Corporation. Copyright (c) 2001 Ameritrade, Inc. All rights reserved. ATI E-M 1393 09/01