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To: calgal who wrote (167542)10/21/2001 6:57:07 PM
From: kemble s. matter  Read Replies (1) | Respond to of 176387
 
Leigh,
Hi!!

RE: While he might disagree on Compaq's approach, Kay agrees with the need for direct customer contact. "It's much less about price and much more about the relationships," he said.

Precisely, and this is why DELL sales reps are optimistic all the time...Wait till this economy turns around...The % gains that DELL has made are staggering..

Best, Kemble