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To: Milan Shah who wrote (59685)10/23/2001 12:06:21 AM
From: TimFRespond to of 275872
 
what I am puzzled about is how does Dell manage to ensure things like 5 years of reliability, whereas my components lasted 2 years

You have one example from Dell. It may not be typical. My Dell PC was only reliable for two or three years.

Tim



To: Milan Shah who wrote (59685)10/23/2001 12:22:40 PM
From: wanna_bmwRespond to of 275872
 
Milan, Re: "Yes - what I am puzzled about is how does Dell manage to ensure things like 5 years of reliability, whereas my components lasted 2 years. How do you simulate wear-and-tear caused by time on electronic (non mechanical) components?"

You can't simulate what can happen in 5 years' time, but that's what a technical support staff is for. With fewer platforms, it's easier to train a technical staff, it's easier to write debug manuals, and it costs far less. Throw in AMD, and you have that much more in terms of costs.

wanna_bmw