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Strategies & Market Trends : Sharck Soup -- Ignore unavailable to you. Want to Upgrade?


To: Devin123 who wrote (37249)11/26/2001 5:20:47 PM
From: Devin123  Read Replies (1) | Respond to of 37746
 
Stocks now on my radar looking like they are ripe for a rise include RCOM, VLTS, SQNM, and CORI. Again, however, I will say that the market is well due for a pullback. Until it does, I will keep playing on the long side... but yes, I still hold a ss position on THQI and EBAY (Goldman Sux can get stuffed)... waiting for the Christmas buzz to end.



To: Devin123 who wrote (37249)11/26/2001 6:01:10 PM
From: puborectalis  Respond to of 37746
 
Heavy Investment In CRM Predicted From Financial Institutions Nov. 26, 2001



Retail financial institutions will spend about $4.3 billion on CRM globally in 2001, with $2.2 billion of that coming from North American businesses, according to research from the TowerGroup.
By Jennifer Maselli



Financial institutions will continue to rely heavily on customer-relationship management applications to drive revenue in coming years, according to research firm the TowerGroup.
Retail financial institutions will spend about $4.3 billion on CRM globally in 2001, with $2.2 billion of that coming from North American businesses, according to research from the TowerGroup's retail banking services. That kind of spending is expected to drive a compound annual growth rate of 6% for the CRM industry between 2001 and 2005.

The TowerGroup expects retail financial institutions to focus on customer-knowledge technologies that include data warehousing, analytics, and knowledge distribution. Customer knowledge distribution technologies, which account for about 19% of the CRM market, are expected to expand more rapidly than the CRM technologies, with 7.8% compound annual growth predicted through 2005. The research included campaign management and database marketing software as well as personalization software that directs personalized messages at specific customers or customer segments.