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To: Bruce Prescott who wrote (19050)	12/4/2001 5:10:34 PM
From: noiserider	Respond to of 20297

I believe the industry was closely watching the AT&T attempt at switching customers to EBPP. They used the stick ($1 charge for a paper bill) and the carrot ($25 amazon gift certificate) to attract online payments. Still 1 million on line customers is not a lot considering the 60 million business and residential long-distance customers, 10 million cable subscribers, nearly 12 million wireless customers, and more than 2 million internet users. Better than nothing, though and growing at a fast rate. Maybe other businesses will get the hint and use their own carrot and stick approach. Noise