After September 11, Myth and Truth Collide For Those Whose Lives Were Changed September 11, the Contrast Between the Mythology Surrounding That Day and Their Own Reality Keeps Growing.
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By David Maraniss, Anne Hull and Paul Schwartzman Washington Post Staff Writers Sunday, December 9, 2001; Page A01
NEW YORK -- At the Fresh Kills wasteland, on a man-made moonscape high above the western shore of Staten Island, the air smells sweet and rotten. The ground bubbles, generators hum, cranes creak and roar, their giant claws loosening mangled loads in earthshaking thuds. Detectives in white Tyvek suits breathe through gas masks as they move amid squashed firetrucks and piles of steel twisted into 21st century sculptures of horror.
The word landfill fails to convey this otherworldly place. Fresh Kills is officially an NYPD crime scene, a fenced encampment of 175 acres guarded at three checkpoints. More than that, it is an archaeological phenomenon – most of what's left of the lost civilization that until September 11 existed across the bay at the World Trade Center.
Here are the remains of one devastating day, more than 650,000 tons already and much more on the way, hauled by mud-scarred dump trucks and heaving barges, all to be disentangled, spread out and examined. Mechanical sifters and sorters separate detritus large from small, sending humble little bits hurtling down conveyor belts that roll from dawn to long after nightfall. The river of debris flows relentlessly and is mesmerizing, chunks of rock mostly, dark and indistinguishable, but then every few seconds an object with an unknown story attached: a tube of lipstick, a torn concert ticket, a Snapple lid, a piece of human bone, a Port Authority badge, a padlock, moisturizer, a torn hairnet.
Hour after hour, week upon week, the trade center reminders keep coming, even as the nation has moved on to war and other things.
September 11, nearly three months gone, is now a shared American narrative, a communal myth, based largely on fact, that tries to make sense of what seems unexplainable. A cast of everyday heroes. Pure good versus satanic evil. Common purpose and resolve. The myth comes wrapped in a neat package and is sold on the street. The coffee table photo books rushed for Christmas sales, the flag lapel pins, the tourists buying their FDNY caps in Times Square, these are for the outside consumers of legend. But those on the inside know harder truths that accompany and at times collide with the myth. They are real people facing the rawness of what happened and what it did to them. The debris of September 11 keeps rolling through their lives with the same ceaseless rhythm as the conveyor belts on Staten Island.
At Fresh Kills landfill in Staten Island, workers toil around the clock under intense lights looking for recognizable items from the World Trade Center debris. The crew tags those items for further inspection. Cary Conover for The Washington Post A wounded firefighter wonders how he will react to the first alarm when he returns to work. The widow of a Port Authority cop struggles with her loneliness. Her teenage son asks where he can turn in moments of confusion. A bond trader's young widow searches for anything to be grateful for at Thanksgiving. Fights over money, empty caskets, scuffles, arrests, conspiracy theories, pains, worries, contradictions. After the anthems had been played, when the wail of bagpipes stopped at last, these were among the living remains.
October was nearing an end by the time firefighter Bob Senn convinced the FDNY medical office that he was fit for regular duty. His eyes, seared by heat and ash, were healed, but the real unknown was his psychological state. No way of knowing without trying, he told the doctor, and he wanted to try.
On the first morning, his clock radio went off at 5:30 inside the bedroom of his house on Buckner Avenue in Hicksville out on Long Island. See you later, he told his wife, Christine, as he kissed her. Keep it normal, he told himself, and then ignored his own advice, standing frozen in the driveway as he stared wistfully back at his house. He took a deep breath and got into his car, a junker black Probe that no one bothered burglarizing outside his Brooklyn firehouse. At work, the day began quietly and ended quieter. Senn, 33, had almost forgotten the boredom of being a firefighter. The waiting, the hoping for a good fire, was 95 percent of the job. But on this first day back, Senn felt none of the nervous anticipation. Only relief that it was over.
The fire alarm came on the second day. The dispatcher at the Tillary Street firehouse read out the particulars – multiple-dwelling fire on an upper floor. When Engine 207 arrived at the address, Senn looked up at the 14-story building. Everything was now compared to 107 floors. "I could outrun this," Senn thought. "It's as big as a doghouse." He helped stretch the line and hook it up to the hydrant. The afternoon was clear, the wind low. Senn felt he was being dealt an easy one so he could get his confidence back. They were finished in 45 minutes.
There were isolated moments when September 11 no longer clung to him. He found a rhythm in answering alarms again. But each time they rode back to the firehouse, they were met by hundreds of cards and letters taped to the walls. The locker next to Senn's was still empty; its occupant dead. Inside his own locker, he had rearranged his photographs of Christine, their dog Bentley and his dream motorcycle, replacing that tableau with 15 carefully taped memorial cards from funerals he had attended. This was his problem: He wanted to forget yet he kept forcing himself to remember.
Joan Callahan did not have to force herself to remember. On September 11, she lost her husband, Liam Callahan, a Port Authority cop who had been organizing a rescue on the 65th floor of the north tower when last heard from. In the first seven weeks after that unforgettable day, Joan was in a trance. "Blissfully numb," she recalled with a touch of morbid irony. Then, in early November came four straight nights when she could not sleep. She lay awake thinking and worrying. She hid under one of the countless gifts from strangers, a quilt made from an American flag that covered the bed she had shared with her husband of 20 years inside their small, white split-level on the sidewalkless, car-and-van-jammed, dead-end block in New Jersey's Rockaway Township. "Everything broke through the numbness, and it just became more real," she said of her sleeplessness.
The memorial service had been held Oct. 13, simple and heartbreaking. A lone bugler played taps from the hill of the little cemetery outside St. Cecilia Church. After that, things grew quieter. The prepared meals came less often. The phone stopped ringing, which Joan thought "in a way was good, because you do get talked out – I mean, what can you say? The situation doesn't change." Still, the quiet brought out her lingering anxieties. She felt heart palpitations. Aches and pains came and went. She worried about her four children in ways she never had before. Routine sleepovers made her nervous.
One day, she decided to take the gray out of her hair and stopped at the salon inside J.C. Penney at the Rockaway mall. The hairdresser was a chatty woman who jumped right into conversation. How many kids do you have? Four. How old are they? Senior, sophomore, eighth grade, sixth grade. After Joan answered another question, the woman laughed and asked, "Well, what does your husband think of that?"
Joan froze. She was in the real world now, where not everyone knew her fate. She remained silent for a moment, then prepared herself to state something aloud for the first time. "I don't have a husband anymore. I'm a widow!"
The hairdresser was also a widow. When she heard the story of Liam, she gave Joan a coupon, $5 off next time.
Before September 11, Joan worked as a nurse in the outpatient department at St. Clare's Hospital in Denville. She intended to go back in November. But one morning, while riding in the back of a van taking Port Authority widows to Pier 94 in Manhattan, where they were to meet with charitable organizations, she was told she might be rushing things. The other women convinced her that she "didn't need another stresser right now." The decision was made easier by nursing colleagues who donated their time from the hospital's vacation bank. "Don't try too hard to fill the hole," her parish priest, Father Patrick Ryan, kept telling her. "Life goes on; it has to, but there's a hole in your life and you can't cover over the fact. It wouldn't be real to try to fill the hole."
At Father Ryan's suggestion, Joan saw a psychologist. She started giving herself "mini-goals," one task she could do each day, no matter how small. She considered herself "a perpetual procrastinator," but little by little she worked away at the pile of bills to be paid, cards and letters to be answered and forms to be filled out. At the advice of another widow, she shut off the television and listened to a compact disc titled "Soothe and Relax." The counseling sessions were another haven, a place where she could talk with no emotional attachment. It was all about her, for the first time in her life.
Another twin towers widow, Kelly Colasanti, awoke on her birthday morning at her apartment in Hoboken and reread what she had written in her journal the night before: I'm 33 years and a widow with two children. It's the first time in 16 years that I won't get a card or a phone call or go out to dinner with Chris.
Kelly closed the book. There was nothing to add. Chris had been gone for eight weeks. She put on jeans and a T-shirt, then heard 4-year-old Cara coming across the wood floor bearing a gift. Happy birthday, Mommy! Kelly scooped up her daughter, kissed and hugged her. Then they sat on her bed, Cara on her lap, while she opened the present. A green skirt, corduroy, nice and soft. Maybe the day wouldn't be as bad as Kelly feared. She forced herself to repeat the good things, if only to keep her spirits up for Cara and baby Lauren. She still had her sisters and brothers and parents. Strangers were donating money and clothes and free skating and dance lessons to the kids. And she still had her girls. Cara and Lauren rarely mentioned their father, so she couldn't know for certain how they were. But Cara had a way of blurting things out now and then.
"Why are you wearing that wedding ring? You're not married anymore," she declared one day.
"Yes, I am," Kelly answered, and just as quickly the subject passed.
Another time, Cara asked, "Is our house going to fall down?" And then, "Is an airplane gonna fly into grandma's house?"
On the night of her birthday, Kelly's mother and father and brothers and sisters came over. They hung streamers and ate vanilla cake at the dining room table. I'm enjoying myself, Kelly thought. How strange. They played "Pin the Tail on the Donkey," and everyone cheered when Kelly stuck the tail in the most inappropriate spot between the donkey's legs. Kelly laughed the hardest. How Chris would have gotten such a kick out of that one. Then she turned her face so no one could see the tears.
When everyone went home and the girls fell asleep, Kelly lay in bed. She realized she didn't even know how her husband died. What happened after the plane struck? She envisioned him smothered in a blanket of smoke, his death instantaneous. She never questioned the strength of their marriage, and since his death it seemed that everyone talked about him like he was a god. Great father. Wonderful husband. Successful. Handsome. It was part of the larger myth, like all of those little biographical obits that ran on a full page each day in the New York Times, each life so noble and innocent and interesting. Yet, it was true at the same time.
Still, some questions seeped in. What if I didn't know everything? What if Chris had a girlfriend? Or a whole secret life? She remembered how they would argue about him going out with the guys to the strip clubs after work. He wasn't here now to tell her that she was being silly.
"We are the dead. Short Days ago we lived" – the opening lines of the second stanza of the poem "In Flanders Fields" are taped to the side of Trinity Church on lower Broadway, one small contribution to the free-form tale of New York that keeps being told on its walls. The missing-person fliers that once papered the city by the tens of thousands have diminished, but the ones still up have become public diaries. Beside Jonathan Briley's face on his flier at Grand Central Station were the words, "FOUND, THANK GOD!" – which meant his body had been recovered. On another: "Arcangel Vasquez. Found Body 11-5-01. Buried 11-18-01."
Some fliers were message boards for the dead. On Eugene Clark's flier, someone wrote, "Gene, I remember you well from Miller Freeman. God Bless You. M.S." And on Joseph Riverso's: "Joe, we will miss you very much. Stepinac Football." Stubbornly, the fliers were kept alive. Families were posting fresh copies even in late November, when everyone knew the truth. In the crush of subway commuters stomping by the walls, some would invariably check to see if a revision had been posted to these living stories of the dead.
New York, New York. City of survivors. The unconquerable place that meets unthinkable adversity and prevails. Like London during the blitz, the steadfastness of New York was at once true and part of the communal myth. Father Ryan, who grew up on Staten Island, lives at a rectory in New Jersey, and since September 11 has made weekly rounds into Manhattan to counsel cops and firefighters, said he used to think of the city's toughness as "mostly hype." Now he believes it. But there were individual concerns that no myth, no matter how comforting, could resolve. These are the problems that almost overwhelmed the Manhattan psychologist with the felicitous name Robin Good.
Manhattan psychologist Robin Good, who has been listening to her patients' fears after the Sept. 11 attacks, found herself overwhelmed one day and began crying. She was consoled by a patient. Helayne Seidman for The Washington Post Her patients incessantly replayed the September 11 scene, the panic and tumult. They wondered whether they should stay in New York. And what if al Qaeda gets a nuke? In a weekly group session, she had a patient who broke his thumb diving beneath a pedestrian bridge near Battery Park as the first tower was collapsing. Now he was like a refugee, moving his wife and kids to the Upper West Side. Another patient lost his best friend. A third saw the towers fall from her Greenwich Village office.
Everyone was in pain, even Dr. Good. She loved her work and had a second office down near the twin towers to make it more convenient for patients who worked on Wall Street. But in the weeks after the eleventh she had begun dreading the start of each day. One morning, she felt weary by 9:15 after listening to her first two patients. Her third patient, a British man in his forties, took his usual place on her brown couch, a gentle New England landscape hanging on the wall nearby. He talked about his fiancee and how their wedding had been postponed because of the catastrophe. Then he segued into a dispassionate assessment of terrorism and how people grow accustomed to living with fear. Just look at London, where it has been going on forever, he said. Good's throat tightened.
At session's end, the man stood and turned to face her and she began crying. He tried to console her, and she apologized and walked him to the door. She took a moment to compose herself in the bathroom, washing her face, clearing her mind. In came the next patient – a woman who had worked a few blocks from the trade center and was still trying to make sense of her harrowing escape that day.
Old jobs, new jobs, no jobs. Part of the American story is that you keep going no matter what. At 4 in the morning, in a small kitchen in the Crown Heights section of Brooklyn, Shulaika LaCruz turned her gas oven to 375 degrees and set out her cooling racks. The night before she had measured out her flour and sugar so that she was ready to go, just as she did at Windows on the World. The restaurant on the 106th and 107th floors of the World Trade Center was gone now, along with all 73 employees who were working that morning. LaCruz was not on the clock that day; her life was saved but her job was lost.
In the aftermath, she began waking in the middle of the night and going into her kitchen, thinking of her friends. Heather Ho, a pastry chef. Miss Lucy, a housekeeper who shared her family recipe for West Indian black cake. LaCruz was a native of Curacao. Eighty percent of the Windows workers were immigrants who labored mostly unseen by the diners sitting in the clouds. LaCruz thought of herself as being part of a large family up there.
At Windows she put finishing touches on Sally Lunns and white chocolate extravaganzas for $12.21 an hour, but at home she began making simpler things. Meringue cookies. Cheesecakes. When the sun came up, she took her baked goods on the A train to Midtown Manhattan, where a spare office was being used to help the hundreds of immigrant workers left without jobs. Some were being evicted. Some who had earned $400 a week were relying on food pantries. The families of the dead had their sorrow, but they also had tens of thousands of dollars in relief checks and donations. The jobless had the cookies and cakes baked by Shulaika LaCruz.
Steve Miller still had his job, but was thinking of leaving it. One midnight late in the fall, he sat at the desk in his Brooklyn apartment, smoking, sipping red wine and flipping through one of those old books he liked to buy off eBay, a bound volume of Harper's magazines from 1877. From his window he saw the southern tip of Manhattan and the misty hole in the skyline where his office at the twin towers once stood. He had walked down 80 floors that day from his desk at Mizuho Bank, where he oversaw the computer system, then on to the Brooklyn Bridge, where he turned and saw WTC 2 collapse, all the way home to Rhonda, his wife, who had given him up for dead. The first few weeks afterward had been pure adrenaline, telling the story over and over, honing the details down to a 10-minute narrative, his contribution to the communal myth of survival. He felt a new sense of elation and urgency and strength that he was alive.
But as he leafed through Harper's that night, Miller wondered whether he and Rhonda should stay in New York, a city that he loved but that now seemed to wear a bull's-eye. He had watched those incredible ninth-inning comebacks of the Yankees during the World Series and found himself caught up in the drama of the team, like the city, rising from adversity. But reality intrudes; the Yanks eventually lost the Series. What would happen to him?
Mizuho had relocated to the 25th floor of an office in Times Square. At least it wasn't in the tallest building around anymore. Yet, he dreaded the prospect of traveling to the heart of Manhattan each workday. The old Harper's book, with the musty smell, the archaic etchings and strange articles, got him thinking about the importance of preservation, particularly when everything seemed so transient. Maybe, he thought, he could become an archivist of some sort.
Everyone was at a different place in the myth. Or facing it from a distinct angle. Joan Callahan and her children heard Liam described as a hero. They knew him as a real-life husband and father who could be as exasperating as he was loving – arguing with Joan over the little things, forcing the kids to press their school uniforms each morning, rattling the door of the two girls to get them out of bed, telling them not to roll down their pants to reveal their navels. "Dad!" the kids often shouted. "Have you completely forgotten what it's like to be a teenager?" Still, he had lived and died saving other people. That place where truth and myth converged comforted them.
They covered themselves in his heroic legacy – the flag quilt on Joan's bed, the Port Authority jackets, cool, black and oversized, that the kids wore to school, the T-shirts listing all the Port Authority dead, Liam Callahan inscribed near the top. When food came from friends and strangers, they ate it. When money was offered, they took it: a month's worth of bills paid by the Salvation Army, subsistence funds from Safe Horizons and a Buddhist agency, scholarship help from parents at Morris Catholic, the school for the two oldest kids. Tickets for parades, photo sessions with the New York Giants. . . .
High school senior Brian Callahan, wrestling with coach Peter Justo, lost his dad, Liam, in the World Trade Center tragedy. To deal with his feelings, he wrote a letter to his father: "I love you. I miss you. I'm proud of you." Helayne Seidman for The Washington Post "It's nice to have all this stuff, and a great opportunity," said Brian Callahan, the high school senior. "But then you remember, oh, yeah, I have it because my Dad is dead."
The contradiction was strongest on the October night that the entire family, minus little James, drove into the city for a concert at Madison Square Garden. It was sponsored by Paul McCartney and the Robin Hood Foundation to raise money for victims of the terrorist attack. The Callahans were among the special guests with free passes, though when they arrived they noticed a swarm of firefighters and cops in the rows ahead of them. Someone took note of the disparity and shifted the family closer to the front, at a prime spot on an aisle near a corridor where celebrity musicians and comedians passed as they headed to the stage. Brian and the two girls, Bridget and Ellen, stood the entire time, from 7 at night to 1 the next morning, taking pictures, clapping, shouting out the names of passing stars, rounding up 17 autographs. Mike Myers was their favorite.
Liam Callahan was mentioned twice from the stage, including once by comedian Jim Carrey, which "was pretty cool," Brian thought. Joan looked over at her children occasionally, thankful that they seemed to be lost in the moment. For her, the long night seemed surreal, as irritating as it was thrilling. Mick Jagger, the Who, McCartney, she was amazed by the musicians rocking up there. But much of it she found hard to take, and there were times when she wished she could have been "beamed right out of that building." When one firefighter, Mike Moran, shouted from the stage that Osama bin Laden could "kiss my royal Irish ass!" Joan blanched.
She understood that the cops and firefighter "deserved and needed a respite," just like her kids. Yet, she thought they were having "too much of a good time." Were these the heroes? she wondered.
Firefighter Bob Senn saw the myth in another way. Over the weeks he had gone from survivor to messenger, using his memory to explain the larger story of his comrades. Because he was the last man to see several of his squad members alive, widows and family members called him with their questions.
What was the look on his face?
Did he say anything?
Did he seem scared?
On several occasions Senn met family members at ground zero, a term most of them grew to dislike. He would pace off the last minutes, pointing to the Marriott Hotel where he passed so-and-so, or describing how brilliantly the sun was shining on the red fire engines that day. The families had trouble envisioning much of his story because everything was gone now except fragments and spines of buildings. Over there, he would point, that was where we parked the rig. This is where the atrium was for tower one. He carried them all the way through to the end, which is not when he saw the men die but in the moments before, when he saw them trotting or adjusting their chin straps, or caught a last glimpse of the stenciled names on the back of their bunker coats as they disappeared into the fog. There was no time to be scared, he told each family member.
As they listened, Senn could see the relief in their faces. This made him feel useful. He told his wife that maybe this was why his life was spared. "I'm earning it," he would say. "I'm not just coasting."
He pulled duty at the site now and then, working a tedious but gruesome 12-hour shift. When a body part was found – a hand, an arm still threaded to a shoulder – tags were attached and rescue personnel would ride out to the location on an ATV. They would scan the bar code on the tag to pinpoint for the database exactly where the remains were found. Then the body part would be taken to the field morgue and eventually to the city morgue for DNA testing. The task was at once physical and spiritual at what the firefighters considered a hole site. But the pace of the larger recovery effort infuriated Senn, as it did most of his firehouse brothers.
He thought the 16 acres were being hurriedly cleaned to make way for new real estate ventures. He understood the necessity of large machinery but objected to the methodology: He watched as grapplers scooped up tons of material, dumping it in truck beds that in turn dumped it into the barges that eventually carried it down the river and across the bay to the Fresh Kills landfill on Staten Island. Senn thought all of the sifting should be done at the trade center site. It horrified him to think of a lost comrade being shunted off to a dump. "They are being treated like garbage," he said.
Nearly two months into the recovery effort, on the Friday morning of Nov. 2, the frustration of the firefighters spilled into the streets. The city's two fire unions were being pounded with calls from rank and file and families of the dead, furious that the city was cutting the number of firefighters at the hole. They took it as an act of disrespect. It ran contrary to one of the central themes of the communal myth – that the catastrophe had a democratizing effect, raising middle-class firefighters to exalted status, honoring service above money in the capital of capitalism. It always bothered her, a fire widow said, that "a stockbroker could earn a hundred thousand dollars in 10 minutes but they wouldn't go running into a burning building like my husband." The balance had shifted some, but was it swinging back again?
Rumors flew: Mayor Rudy Giuliani wanted to clear the site before he left office; his legacy was more important than the bodies of the dead. The city had recovered lost gold – true: $230 million in gold and silver was recovered from underground vaults at 4 World Trade Center belonging to the Bank of Nova Scotia – and didn't care after that what happened at the site. Finally, the rank and file decided to march in protest, telling the union heads they could follow along.
The march began at West and Chambers streets, a few blocks from the site. A thousand firefighters, about a dozen widows. There was scuffling, brief and convulsive, near Barclay Street when the cops tried to block the marchers from walking onto the site. Fire Capt. Peter L. Gorman, president of one of the unions, was in the middle of the scrum. He saw cops trying to keep the firefighters back. He said there was shoving, his guys grabbing officers by the shirts, hats flying to the ground, people falling, cursing and screaming, uniforms stained with mud.
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