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To: E.J. Neitz Jr who wrote (36190)12/20/2001 3:43:37 PM
From: BWAC  Read Replies (1) | Respond to of 53068
 
<Service suffers for many reasons...sometimes it's just "too many rats in the maze".
>

Yep. But profits get lost in the shuffle as well. Like the item I ordered was $799. They fumbled and bumbled and got the order cancelled cause they couldn't ship it. Now if ya go to the website right now, it shows as in stock, BUT the price has been reduced to $699. Lost sales? And now they will be selling the exact same thing for less. Lost profits.