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To: Glenn D. Rudolph who wrote (137562)	1/22/2002 10:16:58 PM
From: Victor Lazlo	Read Replies (1) \| Respond to of 164684

Actually, I'm suprised Wal-Mart continues to do so well. Their stores are a mess. No store personnel are present to help. Cust svc is noticeably absent in their stores. I was in a walmart last fall looking for something- the aisle it should have been in did not have it. That aisle also did not have the whole category of goods that the aisle sign listed it as having. A store clerk I spent 5 min finding just shrugged when I pointed this out. Some friends of ours in a state 800 miles away report the same disgust with walmart there. Messy stores, merchandise lying everywhere, nobody around to answer a question. Two yrs ago, WMT paid $22 million for the land for one store site in SC. I suppose they really needed that land to build another sloppy store!! I think wmt is in serious danger of falling victim to the bad mangmnt syndrome in it's pursuit of margins.