SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Siebel Systems (SEBL) - strong buy? -- Ignore unavailable to you. Want to Upgrade?

To: Mike Buckley who wrote (5568)1/29/2002 10:03:10 PM
From: D. K. G.  Read Replies (1) | Respond to of 6974
 
Customer relationship management is finally focusing on quality customer experience.

Putting The Customers First
January 29, 2002 12:35 PM ET
by Patty Enrado

Customer relationship management (CRM) burst onto the scene with the promise of improved customer experience and increased revenues from customer retention and acquisition programs. Some eight years later, companies are grumbling that a lot of the software they purchased has become million-dollar “shelfware” with long, drawn-out implementations.

upside.com



To: Mike Buckley who wrote (5568)1/30/2002 11:53:26 AM
From: muckraker71  Read Replies (1) | Respond to of 6974
 
Mike, the quote is accurate, I heard it on a webcast of Goldman's presentation.

As to my comfort level with these remarks, I am writing it off to standard corporate spinb, heightened in a post ENE environment.


HomeMailHotSubjectMarksPeopleMarksKeepersSettings
Terms Of UseContact UsCopyright/IP PolicyPrivacy PolicyAbout UsFAQAdvertise on SI
© 2025 Knight Sac Media.  Data provided by Twelve Data, Alpha Vantage, and CityFALCON News