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Strategies & Market Trends : Zeev's Turnips - No Politics -- Ignore unavailable to you. Want to Upgrade?

To: pete2 who wrote (26648)	2/4/2002 1:57:29 PM
From: Short A. Few	Respond to of 99280

Thanks for your comments and response. The last service outage I know of was approximately June last year; the service appeared to be down all day, and while this caused me great inconvenience, I have to say that I have not found outage to be a problem at E*Trade compared to other on-line services. I have little problem reaching customer service, and in part this may be because I am a "Platinum" customer. I do have a problem though in that customer service seldom understands my problems, which mostly have involved botched option spreads. I am truly sorry you got screwed royally; why not add details of your experience over on my new thread? Thanks again, SAF