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Non-Tech : eSignal (NYSE:IDC) -- Ignore unavailable to you. Want to Upgrade?

To: Travis McGee who wrote (2065)	2/15/2002 10:37:32 AM
From: eSignalSupport	Read Replies (2) \| Respond to of 3613

Travis, What version of eSignal are you running? Are you saying your "time" displays are off or the price values for the high and low? When did this issue start happening? Does it happen to all issues or just a few? It might be easier for you to log-on to LiveRep so we can interact directly and help resolve the problem. liverep.esignal.com Thanks, Scott J. eSignal Support

To: Travis McGee who wrote (2065)	2/15/2002 12:06:50 PM
From: Steve Lee	Respond to of 3613

I get similar probs, and sometimes like this AM on TXN, I get yesterday missing. i.e. I can see the bars so far today but the previous day is 13th feb. In all cases of such problems, I close eSignal and the turbofeed data manager and restart them and it gets sorted. You MUST close and restart the data manager, not just the eSignal app. Seems that the probs occur when eSignal is not restarted between trading days. Do you leave eSignal running overnite too? I now make a habit of restarting it eveery day at the open.