To: JohnG who wrote (18573 ) 3/3/2002 5:11:27 PM From: S100 Read Replies (3) | Respond to of 34857 What is a CTO? Shouldn't a CTO know about the tech aspects? Need a lady from the audience to bring him up to speed? Also, the new Nokia phone seems to be well build, much nicer inside than the previous version, but why bother with 95a (many times hard to tell but since they quote the 95 spec, 008 and 018 make it pretty clear) when most SPs would want 1X, at least for voice even if the data were not enabled? Seems to have IF components so not ZIF?zdnet.com.au Faulty handsets embarrass Nokia at WCIT 2002 By Jeanne Vida-Douglas & Andrew Colley, ZDNet Australia 01 March 2002 The Nokia 8210 mobile phone has become a source of embarrassment for the Finnish manufacturer at WCIT 2002. When Nokia's chief technical officer, Yjro Neuvo, was confronted with allegations that some of Nokia's handsets carry inherent design faults during a press conference at the event this morning, he repeatedly said that he was unaware of the of the controversy surrounding phones. However, he was forced to concede that he was aware of the issue in embarrassing circumstances when an observer in the audience produced an example of the faulty handset. A woman in the audience produced a Nokia 8210, demonstrated the problem with the screen, and commented that her husband was experiencing the same problem leaving the CTO no place to hide from the issue. "Certainly there are things that can be improved in the creation of these phones," Neuvo said initially. "I know that sometimes there are small problems with all phones, but these things can be resolved by taking them to the local representatives," partially echoing a line response taken by Nokia's local operation. When asked if he should have been made aware of the problem given it is sufficiently widespread to have given rise to an investigation by the New South Wales Department of Fair Trading, he said he was leaving it up to the Nokia in Australia to address the issue. "I know nothing about the investigation and the Department of Fair Trading, I am not the man to talk to about these issues," he said suggesting again that the issue needed to be addressed by Australian representatives. Nokia Australia maintains that occurrence of faults in the phone series under scrutiny is not widespread, but the company refuses to reveal warranty claim and repair statistics held by its care centres to back its claim. Throughout the handset controversy, Nokia has been battling a formidable barrage of anecdotal evidence and a government-led investigation. snip