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To: H James Morris who wrote (140372)	3/8/2002 10:36:31 PM
From: Glenn D. Rudolph	Read Replies (5) \| Respond to of 164687

I just wrote you a reasonably long post about the changing environment and some pop under advertisement lost it for me. Briefly, I was saying I am old enough to recall when there were no stores open on Sundays nor during evenings. Then there was the competive change to provide the customer with additional discounts if they arrive at the store the day after Thanksgiving by 7AM. Then it went to 6AM and around here last year it was 4AM. Upper management does not work these odd hours. Hours for the stores are based on revenue projections rather than would I like to work then? Retail truly is a ruthless difficult business. This is far more prevalent in larger firms. We are not open holidays such as Memorial Day or Labor day. We are not open Sundays either except during November and Decemebr. The reason is I would not want to work those days. They are family days. My leases have clauses I must be open those days but we are fortunate enough to pay them so much rent in override, they ignore it and leave us alone. The new and younger employees have no loyalty to me or my stores. My older employees do. The younger ones will quit without any notice at all. The larger the firm the more difficult it becomes to instil team efforts. The pay variations between upper management and hourly employees has grown so great the employee has no qualms about the leaving the firm in a lurch. On the other side of the coin, the firm caused this problem by treating the employee like a number. Wal-Mart is no different. They cannot be different or they would not be able to be competitive. Sometimes I long for the old "Blue laws" many of which are still on the books but are not enforced. The phrase "family values" no longer has any meaning in the business world. Ethics of flown out the window and clearly the most recent example is Enron. My harping on Jeff Bezos' collecting over $100 million from a firm that has so far lost $3 billion is because I believe this is wrong. There are good and ethical people out there but they are far fewer than they were even ten years ago. I can't recall the name of the person Kmart hired as CEO about two years ago to turn Kmart around. He is not CEO now. He also was brought in from some other firm not vertically promoted. He was paid via options and salay $60 million dollars to turn Kmart around. Kmart ended up filing Chapter 11 but this guy still has the $60 million. How many people that work at a Kmart cash register have made $60 million from their job? What did this guy do that was any better than what they did?