To: Fred Levine who wrote (13931 ) 3/18/2002 9:40:06 AM From: JakeStraw Respond to of 17183 Dell and EMC Bring Enhanced Storage Management Software to Market Dell/EMC Storage and Services Available Worldwidebiz.yahoo.com AUSTIN, Texas & HOPKINTON, Mass.--(BUSINESS WIRE)--March 18, 2002--Dell (Nasdaq:DELL) and EMC today announced significant enhancements to EMC's software family that help simplify management, reduce costs and increase data protection for customers running Dell/EMC storage area network (SAN) solutions. Among the enhancements to Dell/EMC ControlCenter Navisphere software, MirrorView software and SnapView software suites is the ability for customers to securely manage storage networks from remote locations and increase the storage network's uptime. The enhanced software products join Dell and EMC's global offering of storage systems and services as new developments in the relationship since announcing the partnership in October of last year. ``As IT managers continue to face constrained resources, simple and cost-effective storage management tools are essential to every organization's infrastructure,'' said Joel Schwartz, EMC's senior vice president and general manager, Midrange Systems Division. ``EMC and Dell are bringing these new software features to market together as part of our partnership to help customers simplify data management, while providing the uptime and disaster recovery features that are critical to every business.'' Dell/EMC Software Enhancements Dell/EMC Navisphere software, MirrorView software and SnapView software suites provide a powerful set of tools that support and extend the capabilities of Dell/EMC storage by offering comprehensive data management, protection and consolidation through integrated and centralized control of storage resources. The software is operating system independent, is installed directly on the storage array and makes minimal use of server resources to help increase SAN uptime. Navisphere v.6.0 enhancements: Centralized, Web-based management interface enabling customers to monitor, configure and tune Dell/EMC storage securely from anywhere at any time using a JAVA-based Web browser; Enhanced security features designed to control access and protect the integrity of the storage system. MirrorView enhancements: Cost-effective disaster recovery and business-continuance capabilities through enhanced remote mirroring between geographically separated Dell/EMC FC4700 systems; The ability for customers to mirror up to four primary sites to a single secondary site and reduce their disaster recovery/business continuance costs by up to 20 percent. SnapView enhancements: Greatly improved operational efficiencies through customers being able to take multiple snapshots of a single LUN and perform multiple, simultaneous processes such as data backups or refreshes. Other Dell/EMC FC4700 platform enhancements: Management support for the full line of Dell(tm) PowerVault(tm) tape products; Additional boot from SAN for Dell(tm) PowerEdge(tm) servers and enhanced clustering capabilities to allow for increased uptime; Additional Unix server support. Dell and EMC Deploy Products and Services Globally The Dell/EMC relationship has uniquely served the storage needs of small and medium businesses, large corporations, public institutions and federal government customers during the past three months. Dell continues its significant investment in people, tools and processes in support of its global Dell/EMC services strategy, including: The expansion of Dell's Premier Enterprise Services to include a full lifecycle of services and support with every SAN to maximize the performance and uptime of these mission critical systems; The leveraging of EMC's best practices to advance the service skills of consultants, telephone technical support and on-site engineers through licensing training and methodologies, mentoring and expert on-the-job training; The global deployment of SAN Centers of Expertise that leverage best practices in presale SAN design, configuration, validation and service requirements to help customers quickly and more easily deploy Dell/EMC SANs within their storage infrastructures; An expanded team of Dell Technology Consultants to help customers architect, validate, build, deploy and operate SAN systems; An enhanced Gold Level Storage Technical Support with higher skills, additional certification requirements and a suite of new offerings to include remote monitoring and proactive alerting to quickly resolve complex issues across the SAN environment. ``The launch of the enhanced software suites along with the global deployment of Dell/EMC products and services demonstrates the momentum and demand created by our partnership,'' said Russ Holt, vice president of Dell's Enterprise Systems Group. ``We will continue to deliver enterprise storage solutions based on real-world customer needs -- providing comprehensive, quality solutions with fantastic price-for-performance and world-class service capabilities.'' The enhanced software is planned to be available worldwide on Dell/EMC storage next month. For more information, please visit dell.com .