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Pastimes : Clown-Free Zone... sorry, no clowns allowed -- Ignore unavailable to you. Want to Upgrade?

To: Les H who wrote (156258)	3/19/2002 12:22:15 PM
From: S. maltophilia	Read Replies (2) \| Respond to of 436258

I used to be a Sprint long distance customer, until my fiasco with PCS, so I thought I'd try PCS when I decided to get a cellphone last December. We use a lot of long distance , and this seemed like a good way to get that under control while getting the side benefit of a mobile capability. I should've picked up on the cues at the Sprint store. Many people milling around and lined up at the back windows - where I found out no actual service takes place- and a security guard on the premises. Still, PCS appeared to have the superior network and the price seemd right. It took about 10 minutes after we made the first call from the house for us to realize we made a mistake. Though I live .6 miles from one interstate, and within 5 miles of 2 others, the phone kept dropping calls, most in less than 2 minutes. Even calls to time&temperature couldn't be completed more than half the time. So back went the phone the next weekend. The guy at the store suggested that maybe the phone was at fault, and I'd be more than welcome to take it to a place across town and let them keep it for a few days while they tested it (with PCS, you have 14 days before the $150 early termination fee kicks in). I passed, but he did not hesitate to take the phone back and issue a credit. But I get to eat the activation fee and a full first month or service. That's $70+ for six days of something that won't work. Yep, it's in the fine print; they do NOT guarantee that it does as advertised. And after being on hold to their Customer WeDon't Care Center, I got tired of tying up my phone line. Let Sprint cater to the deadbeats and may they go the way of Providian.