To: Allen Furlan who wrote (14419 ) 5/2/2002 12:00:43 AM From: Paul Senior Respond to of 78594 Allen Furlan, re: ELNK. Yes, I like (but do not own) ELNK at today's prices. I got scared away from ELNK after reading Yahoo and SI comments about terrible customer service. More significantly, there have been recent media reports indicating that the subscriber base would not be growing as ELNK had anticipated or be of sufficient size to compete with larger rivals. ELNK's business model was not proven, and this would lead to the stock's decline to much lower lows. I'm an Earthlink DSL subscriber, and I find ELNK's customer support - and especially technical support - to be better than excellent. Apparently unlike others, I'm not plagued with network outages either. Just like I get calls to switch my phone service, I get calls to switch my DSL provider. But imo, ELNK's sort of got me. Why should I risk going with someone else, having to reprogram my computer, having the hassle of notifying people of my new e-mail addresses, etc. for maybe the same monthly price or a few bucks less per month? And so, even when ELNK decides this year or next to raise my (and every other of their DSL customer's) monthly fee - I'm just going to pay the few bucks more per month, as I suspect most others will do too. The only two reasons why I have a land line are because my wife says so (-g-), and because her computer uses dial up. There's a way I can use ELNK for DSL for both computers -for an additional ELNK monthly charge of course. One day, I might investigate that possibility, and if it works out (I'm not a techie or astute here), I'll dismiss our local land-line telephone provider and go wireless for all phone calls, maybe by using one of those wireless w/prepaid cards that seem so reasonable now. What I am trying to say is that for me, I see ELNK as providing viable (growing) services. Another way: at current price you're getting ELNK roughly at 2x cash, 1.2x stated book, and under 1x sales. Of course, there are those continuing quarterly losses. And a large and motivated seller (Sprint). I would bet (and I just might) that upside/downside favors upside for someone with a 1-2 year time frame. Stock may go down more, but sometime in the next 2 years, if there's a bull market (assuming we're not in one now -g-) we'll see at least $10-11/sh. again. just my opinion, wrong though it might be. Paul S.