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To: Lynn who wrote (250)5/9/2002 2:23:12 PM
From: BelowTheCrowd  Respond to of 4345
 
As somebody who used to manage some of the service offerings for Pavilion PCs, I can tell you that it's not much different. Options I've seen are:

* Send the PC in and hope it gets fixed, fully expecting to lose your data.

* Have a guy come out to service it, hope they send the right parts and that he actually shows up when expected.

* Take it to an authorized repair station (CompUSA or similar).

None of these have ever been all that satisfactory.

mg


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