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Technology Stocks : Hewlett-Packard (HPQ) -- Ignore unavailable to you. Want to Upgrade?

To: Night Writer who wrote (307)	5/10/2002 3:48:05 AM
From: BelowTheCrowd	Respond to of 4345

HP and Compaq both completely outsouce the service, and mostly to the same people, with mostly the same crappy results. The general consensus in the Pavilion service group was always that the service experience related to those PC's was a negative for the brand image. In other words, that customers who had problems would have a service experience that would most likely cause them to avoid the brand in the future. mg

To: Night Writer who wrote (307)	5/10/2002 12:43:06 PM
From: Elwood P. Dowd	Read Replies (1) \| Respond to of 4345

Gartner Dataquest: 1st Quarter Latin Amer PC Shipments Fell 4.6% SAN JOSE , Calif. -(Dow Jones)- Research firm Gartner Dataquest Inc. said personal computer shipments fell 2.7% in Latin America during the first quarter as economic turbulence in Argentina and a slow PC market in Brazil weakened the overall market. In a press release Friday, Dataquest, a unit of Gartner Inc. (IT), said computer makers shipped 1.729 million units to customers in Latin America, down from 1.776 million a year earlier. Compaq Computer (CPQ - News) Corp. led its competitors with a 12.9% market share, but Dell Computer Corp. (DELL) vaulted into second place after its market share jumped almost 63% to 6.5% from 3.9% in the first quarter of 2001. Dataquest said Dell landed several important corporate accounts and took advantage of regional uncertainties surrounding the recent Hewlett Packard- Compaq merger. For its part, Hewlett-Packard Co . saw its market share rise 10% to 6.2% from 5.4% a year earlier. Brazil received 766,802 PCs during the first quarter, a decline of 0.7%, while shipments to Argentina dropped 83.8% to 18,551. Customers in Mexico bought 476,498 PCs during the the quarter, an 8.6% improvement over year-earlier results. -Russ Watkins; Dow Jones Newswires; 201-938-5388