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Technology Stocks : Siebel Systems (SEBL) - strong buy? -- Ignore unavailable to you. Want to Upgrade?


To: puborectalis who wrote (5881)5/17/2002 5:03:58 AM
From: puborectalis  Respond to of 6974
 
The breakaway leaders in CRM are Siebel Systems and PeopleSoft. The core of CRM is a company’s ability to develop deeper and stronger relationships with its customers. Piper Jaffray’s Ekoniak says, “CRM is hot now because, once companies get good control over their internal organizations, they then look for ways to differentiate themselves externally. Companies are looking to differentiate themselves based on the services they provide.”

Siebel’s strength lies in its historical and single-minded focus on CRM. As a result, the company has built deep products and understands customer needs better than most of its competitors. PeopleSoft’s December 1999 acquisition of Vantive brought it the capabilities and existing customer base of one of the early-stage CRM players.