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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: shadowman who wrote (27401)	6/2/2002 2:29:09 PM
From: shadowman	Read Replies (1) \| Respond to of 110655

While we're talking about monitors, let me give some positive feedback on one company's customer service. Samsung...they make some decent monitors...they also offer 3 year warranties, a lot of monitor manufacturers don't. I had a problem with my 1 year old Samsung 753 DF. The screen would periodically go into a red tint...everything would have a reddish hue. I hit it...wiggled the connections...downloaded updated drivers....turned it off and on. On it's own it would revert back to normal for a few days and then it would go red again. I called Samsung's customer service (800 number)...no wait ...talked to a real human person. No hassle..they shipped a replacement and told me to ship mine back to them after I received the replacement....no charge. Just thought that I'd mention a company that apparently has a good customer service department.