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To: EL KABONG!!! who wrote (20816)	7/6/2002 6:00:05 AM
From: Raymond Duray	Respond to of 74559

Kerry, I don't have nearly as much trouble with the quality of their product as I do with the utter lack of quality in their HR policies. Slavery isn't that much worse a fate than being a Star-struck barista. No pension, no future, no profit share, meagre wage, low incidence of advancement. In fact, it's a rather terrible model for how coffee shops ought to run. I'm a huge fan of the classic, quirky "mom & pops" that used to dominate the scene ages ago. The coffee wasn't nearly as good, but the social structure was so much more useful to human beings seeking a bit of dignity and a decent life. Here's an important new book on why the Starbuck's model is so corrosive to the human spirit: amazon.com Salaams, Ray