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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?


To: H James Morris who wrote (143656)7/10/2002 5:00:30 PM
From: Glenn D. Rudolph  Respond to of 164684
 
Amazon.com spokeswoman Patty Smith said Amazon has always attempted to focus on the customer experience. She declined to comment on Buy.com's marketing tactics or whether they were having an effect on sales, saying only "we are not really focused on what our competitors are doing."

I was going to comment on this but I see later in the article it was touched upon. This has been a statement made from Amazon for years. It is a very bad concept in retailing assuming they are following their comment. The first thing that came to my mind was Wal-Mart and their team of price comparison people always going to kmart. I can name a dozen large retailers that too their eyes of their competitors and now they are gone. A good retailer always watches their competitor. That means price checking, product checking, service checking as well as promotion and marketing checking.

"The year before, it was $415 million. Still, Smith said, the distribution centers are not a handicap.

"It also means we have a greater inventory and greater selection," she said. "

This is not accurate although Amazon's cost of their product should be lower using their current method.