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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Glenn D. Rudolph who wrote (146280)	8/27/2002 9:28:09 AM
From: GST	Read Replies (2) \| Respond to of 164684

Glenn: I wanted a couple of books and decided to try the free shipping deal at amzn. During the buying process free shipping was promoted but not directly offered == you have to "choose" free shipping -- it comes with some drawbacks like waiting for two weeks before things get shipped. When I went to the check out I was going to have to pay a lot for shipping a small order -- and this was just for "regular" shipping. I decided not to buy because of the poor quality of the shopping process -- I actually do want the books in question. I did not like being messed with and ending up with slow service and a very high shipping fee in relation to the value of the purchase. I think this is a bait and switch tactic that will turn people off and lose them customers (or at least not do anything to gain customers).