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To: StocksMan who wrote (19781)9/3/2002 11:35:14 AM
From: AugustWest  Read Replies (1) | Respond to of 20297
 
Microsoft To Phase Out Passport Payment Service

Sep 3, 2002 (NewsFactor.com via COMTEX) -- In an effort to boost user adoption
of its portable e-wallet system, called "MSN Wallet," Microsoft (Nasdaq: MSFT)
has announced that it will phase out its Passport Express Purchase system over
the next several months.

Microsoft said the Express Purchase system, which allows customers to buy an
item by entering a username and password at a host of e-commerce sites, will
continue to operate until March 2003, giving merchants "time to get through the
holiday season without needing to make changes to their site."

Phasing Out

The company said all Express Purchase data collected to date will be destroyed
when the system is shut down. In addition, no information will be transferred
between the two systems, forcing all Express Purchase users to become Passport
members.

According to Microsoft, more than a dozen online retailers have signed up to use
the new system, which will debut this month on Ritz Interactive Web sites, such
as RitzCamera.com and WolfCamera.com. Kmart, OfficeMax, BlueNile.com, Fossil,
the Sports Authority, Fogdog and Nordstrom will also introduce the wallet
program in coming months, and may offer discouints or other incentives to lure
new users.

Jim Barr, general manager of MSN Shopping, said the system's goal is to make
online shopping as "simple and dependable as sending e-mail."

Sins of Forefathers

However, the move also may be aimed at helping Microsoft distance its Wallet
system from the privacy questions that have dogged Passport. Microsoft recently
settled charges with the Federal Trade Commission (FTC) that it had
misrepresented the Passport option to some computer users.

Microsoft claimed in January that it had signed up 20 million users for its
Passport system, which offers portable passwords and e-commerce buying
information. Many analysts have questioned that figure, but most have
acknowledged that Passport has seen rapid growth.

At the same time, consumers may have been spooked by the FTC investigation and
the fact that the system requires them to store all their personal information
in a single location.

Matter of Time

Still, most analysts seem to believe that as long as consumers feel their
information is secure, they will use a system that allows them to avoid retyping
passwords and remembering specific digital identities for the growing number of
sites they buy from on a regular basis.

"People don't want to keep entering passwords and filling out forms over and
over again," Aberdeen Group research director Kent Allen told the E-Commerce
Times. "But they are also increasingly sophisticated about security . It's
almost a catch-22."

Hoping to break that logjam, Microsoft is emphasizing the security of its new
offering, noting that all MSN Wallet payment and address information will be
encrypted and stored in a database at access-controlled facilities, and that
"many other safeguards," such as comprehensive data filtering, will keep the
data from being read or intercepted by third parties.



By Keith Regan
URL: microsoft.com
ftc.gov
aberdeen.com

Copyright (C) 2002, NewsFactor Network. All rights reserved

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