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To: Tenchusatsu who wrote (170537)9/3/2002 4:33:29 PM
From: BelowTheCrowd  Respond to of 186894
 
The timeframes for development in the PC market are such that it would be virtually impossible to do long-term reliability testing. Frequently you design for components that were not even available yet in commercial quantities. Even if they are commercially available, long-term reliability testing would ensure that the product would be obsolete before release.

I'm happy to mention names. I used to work for the Pavilion PC group at HP, and I can state emphatically that component reliability really didn't play much of a role in anything. Certainly, previous (bad) experience with a particular manufacturer was always a consideration, but we also knew that most manufacturers have at one time or another put out a "dud" that more often than not was an abberation. Besides, most of our purchases included warranties and performance guarantees, so that it wasn't just our money on the line if we experienced high levels of failure.

Cost was always the key issue for us. Few of our customers had any clue about what components we were using, let alone what those components reliability levels would be over the long term. It's slightly different in the commercial PC world, and I believe that's one of the reasons AMD has had a tougher time getting into most business PC lines. Corporate purchasing managers like to go with stuff that isn't perceived as having any unusual risk attached to it.

mg